Client Engagement Coordinator

2 days ago


Baltimore, Maryland, United States Orangetheory Fitness Full time

Job Title: Client Engagement Coordinator

Company: Orangetheory Fitness

Overview:

At Orangetheory Fitness, we are dedicated to fostering a healthier community through fitness. The Client Engagement Coordinator plays a pivotal role in ensuring exceptional service and operational efficiency within our studio.

Key Responsibilities:

  • Customer Experience: Deliver outstanding service to all members and guests, creating a welcoming atmosphere.
  • Community Building: Cultivate a positive and inclusive environment, leading by example in all studio interactions.
  • Sales Support: Engage with members to understand their needs, surpass sales goals, and maintain precise customer records.
  • Studio Operations: Assist in daily studio functions, manage transactions, and ensure a clean and organized space.

Qualifications:

  • Prior experience in customer service roles.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks efficiently.
  • Proficient in computer applications.
  • High school diploma is preferred.
  • Team-oriented mindset with flexible availability.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Capable of lifting and bending as required.
  • Basic math skills and the ability to lift up to 20 pounds.

Disclaimer: This job description may be subject to updates. Orangetheory Fitness is an Equal Opportunity Employer.

Compensation: $- per hour



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