Business Operations Manager

16 hours ago


Rock Hill, South Carolina, United States The Learning Experience #294 Full time
Job Overview

The Business Director at The Learning Experience #294 is responsible for driving the operational performance of the Center. This role requires a unique blend of business acumen, customer engagement, and leadership skills to create an environment where others can thrive.

Key Responsibilities
  • Business Operations
    • Drive financial performance and productivity for all operational aspects of the Center
    • Analyze and reconcile monthly P&L statements, creating action plans based on past performance and forecasted occupancy
  • People Leadership
    • Hire outstanding talent and ensure the Center is fully staffed with high-performing teachers
    • Manage labor, approving all final work schedules to ensure appropriate ratios are always intact
  • Customer Engagement
    • Execute marketing brand campaigns within the Center and implement local marketing activities
    • Oversee the Work and Family program, building new relationships with community and business leaders
Qualifications
  • 2+ years of center leadership/management experience highly preferred
  • 3+ years of experience in retail/store management - cross-industry experience is welcome
  • Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
  • Ability to leverage data to understand the business and make decisions
  • Bachelor's degree preferred
  • Must have professional teaching experience with infants to preschool children
  • Bachelor's degree in ECE or related field highly preferred
  • Strong knowledge of state licensing rules and regulations
  • CPR and First Aid Certification highly preferred


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