Residential Hotel Operations Manager

1 week ago


Rock Hill, South Carolina, United States stayAPT Suites Full time
Residential Hotel Manager Job Description

This Residential Hotel Manager role is responsible for overseeing daily hotel operations to achieve planned revenue and profit goals while maintaining high standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection.

Key Responsibilities:

  • Provide leadership, training, and direction to hotel employees to ensure a high-quality product and exceptional guest experience.
  • Manage financial results, including forecasting changes in operating expenses and labor costs, and adjusting controllable expenses to maintain profit margins.
  • Ensure guest satisfaction by managing employees to deliver quality products and services that meet or exceed guest expectations.
  • Develop and implement strategies to improve employee satisfaction, retention, and engagement.
  • Maintain a high-quality physical product by ensuring the hotel meets established quality control standards.

Requirements:

  • Bachelor's Degree in Hotel/Restaurant Management or Business (or equivalent experience).
  • 5 years of experience as a Hotel General Manager or other hotel management role.
  • Strong leadership, communication, and analytical skills.
  • Ability to work in a fast-paced environment and make decisions in stressful situations.

Working Conditions:

  • Must be able to sit or stand for long periods at a time.
  • May be required to do light lifting or carrying.
  • Capable of working in a fast-paced environment and in stressful situations.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and growing company.
  • Professional development and growth opportunities.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].



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