Remote Customer Service Representative

13 hours ago


Mason, Ohio, United States PSG Global Solutions Careers Full time
Job Title:

Remote Customer Service Representative

About the Job:

We are seeking a skilled Remote Customer Service Representative to join our team in Mason, Ohio. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.

Job Description:
  • Assist customers with service and support issues via phone, email, or chat.
  • Resolve problems efficiently and effectively, utilizing department tools, resources, and business judgment.
  • Act as a positive role model by demonstrating continuous performance improvement, solid business skills, and support of department and company objectives.
  • Ensure productivity, revenue generation, and quality levels meet and exceed client expectations.
Requirements:
  • High school diploma or equivalent preferred.
  • Ability to work from home and maintain a dedicated workspace.
  • Intermediate PC knowledge and proficiency with Microsoft Office.
  • Strong English comprehension and grammar skills.
  • Previous experience in a telephonic or personal customer contact position.
Estimated Salary:

$35,000 - $45,000 per year, depending on experience.

Company Overview:

Our client is a leading provider of comprehensive workforce solutions, offering a wide range of services including consulting, staffing, recruitment, human resource management, vendor management, and outplacement.



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