Customer Support Representative Position

7 days ago


Mason, Ohio, United States PSG Global Solutions Careers Full time

We're looking for a highly motivated and detail-oriented individual to join our team as a Remote Customer Service Representative. This is an exciting opportunity to work from home and provide top-notch customer service to our clients.

  • You will be responsible for resolving customer complaints and issues via phone and email, ensuring timely and professional responses.
  • Your problem-solving skills will be put to the test as you address customer concerns, resulting in increased satisfaction and loyalty.
  • You'll have the chance to collaborate with colleagues to share knowledge and best practices, driving continuous improvement within the team.
  • Meet productivity and quality standards, contributing to the success of our business.

Responsibilities

  • Answer incoming calls and respond to customer inquiries via email.
  • Identify and resolve customer complaints and issues, using available resources and expertise.
  • Maintain accurate records of customer interactions and issue resolution.
  • Participate in ongoing training and development to enhance customer service skills.

Requirements

  • High school diploma or equivalent; relevant work experience preferred.
  • Ability to work from home with reliable internet access and a quiet workspace.
  • Excellent written and verbal communication skills, with a strong command of English grammar and syntax.
  • Familiarity with Microsoft Office applications and basic math concepts.
  • Previous experience in customer-facing roles or sales environments.

Benefits

  • A competitive salary of $35,000 - $45,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work for a leading provider of workforce solutions, with opportunities for career growth and development.


  • Mason, Ohio, United States Victory Automotive Group Customer Contact Center Full time

    Victory Automotive Group Inc. is a family-owned and operated business with over 50 dealerships across the United States.Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Automotive Customer Experience Representative in our contact center.


  • Mason, Ohio, United States Victory Automotive Group Customer Contact Center Full time

    Job OverviewVictory Automotive Group is a family-owned and operated business with over 50 dealerships across the United States. We are seeking a motivated and customer-focused individual to join our Contact Center team as an Automotive Customer Service Representative, fluent in Spanish and English.


  • Mason, Ohio, United States Cintas Full time

    Cintas is a leading provider of corporate services, offering a wide range of products and solutions to help businesses succeed. As a Customer Service Representative - Support Specialist, you will play a critical role in delivering exceptional customer experiences and driving business growth.Job DescriptionThis is an exciting opportunity to join our team as a...


  • Mason, Ohio, United States Victory Automotive Group Customer Contact Center Full time

    Victory Automotive Group is a family-owned and operated business with over 50 dealerships across the United States. We are seeking highly motivated individuals to join our customer contact center team as Customer Care Specialists. As a key member of our team, you will provide exceptional customer service via phone, email, and text message, ensuring that...


  • Mason, Ohio, United States Global Channel Management Full time

    About the RoleJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer support and resolving issues in a timely and professional manner.Key ResponsibilitiesCustomer Support: Provide...


  • Mason, Ohio, United States Global Channel Management Full time

    About the jobJob Description:We are seeking a skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer support team, you will provide high-quality multi-channel support and problem resolution to customers.Responsibilities:Provide excellent customer service via phone, chat, email, social media, and...


  • Mason, Ohio, United States Little Green Apple Full time

    Customer Experience Representative Job DescriptionWe are seeking a highly motivated and enthusiastic Customer Experience Representative to join our team at Little Green Apple. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and achieving sales...


  • Mason, Ohio, United States Global Channel Management Full time

    About Global Channel ManagementWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing top-notch multi-channel support and problem resolution to our customers.The ideal candidate will have 2+ years of experience in customer service and possess excellent...


  • Mason, Ohio, United States Burlington Full time

    Becoming a Customer Service Representative at Burlington means being part of a dynamic and customer-focused team. You will have the opportunity to work in a fast-paced retail environment and interact with customers daily.Your responsibilities will include:Providing exceptional customer service and support;Resolving customer complaints and concerns...


  • Mason, Ohio, United States Victory Automotive Group Customer Contact Center Full time

    Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023. We are a leading automotive group with over 50 dealerships across the United States, providing outstanding opportunities for employees, customers, and surrounding communities.We are seeking a highly motivated and detail-oriented individual to join...


  • Mason, Ohio, United States Wal-Mart Stores , Inc. Full time

    About the JobWe are seeking a Customer Service Representative to join our team at Walmart. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.Key Responsibilities:Providing excellent customer service by greeting customers, answering...


  • Mason, Ohio, United States PSG Global Solutions Careers Full time

    Job Title:Remote Customer Service RepresentativeAbout the Job:We are seeking a skilled Remote Customer Service Representative to join our team in Mason, Ohio. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Job Description:Assist customers with...


  • Mason, Ohio, United States Protopack LLC Full time

    About the RoleAs a Customer Service Representative at Protopack LLC, you will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring overall customer satisfaction. Your ability to work effectively in a fast-paced environment and maintain accurate records will be crucial to your success in this role.Key...


  • Mason, Ohio, United States Surge Staffing Full time

    **About the Opportunity:**Surge Staffing is seeking a highly motivated and results-driven individual to fill the position of Sales and Customer Care Representative. As a key member of our team, you will be responsible for developing and maintaining strong business relationships with our clients, as well as identifying opportunities for growth and...


  • Mason, Ohio, United States 4922 Panera Bread Mason DT Full time

    About UsAt 4903 Panera Bread Reed Hartman, we are dedicated to delivering an exceptional customer experience and creating a welcoming environment for our guests. As a member of our team, you will have the opportunity to connect with our amazing customers and serve your community daily by donating unsold products to local organizations.Job DescriptionWe are...


  • Mason, Ohio, United States Renewal by Andersen Full time

    Sales OpportunityWe're seeking experienced sales professionals to join our team as Outside Sales Representatives for Custom Windows. In this role, you will be responsible for building relationships with homeowners, providing product demonstrations, and driving sales growth through your network of contacts.Your Success Will Be Measured By:Meeting or exceeding...


  • Mason, Ohio, United States HealthCare Support Full time

    Salary and BenefitsThe estimated weekly compensation for this position is $2,524.80 gross, which includes a weekly stipend of $1,386. The hourly rate for local work ranges from $56.59 to $57.59 per hour, with 5 shifts per week and 40 expected hours.In addition to competitive pay, HealthCare Support offers a comprehensive benefits package, including immediate...


  • Mason, Ohio, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Russell Tobin in Mason, OH.Salary: $15-$16.39 per hour Job DescriptionThis is a Contract position that requires the candidate to assist customers telephonically and non-telephonically with service and support issues.The ideal...


  • Mason, Ohio, United States Protopack LLC Full time

    About This JobWe are seeking a highly motivated individual to fill the role of Customer Service Representative at Protopack LLC. In this position, you will have the opportunity to work closely with various departments, including production, sales, estimating, and design, to provide exceptional customer support.Key ResponsibilitiesCommunicate with customers...


  • Mason, Ohio, United States Wal-Mart Stores , Inc. Full time

    Job Description: As a cashier at Walmart, you will be the first point of contact for many customers, making a lasting impression with your positive attitude, smile, and willingness to help. You will be responsible for scanning items, explaining prices, bagging items properly, counting cash back, and keeping your area clean and organized. This role requires...