Remote Customer Service Team Member
18 hours ago
Are you a customer-focused individual with excellent communication skills?
Opportunity Overview
We are seeking a Remote Customer Service Representative to join our team at PSG Global Solutions Careers in Mason, Ohio. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients.
- Resolve customer complaints and issues via phone and email, ensuring timely and professional responses.
- Utilize your problem-solving skills to address customer concerns, resulting in increased satisfaction and loyalty.
- Collaborate with colleagues to share knowledge and best practices, driving continuous improvement within the team.
- Meet productivity and quality standards, contributing to the success of our business.
Job Requirements
- High school diploma or equivalent; relevant work experience preferred.
- Ability to work from home with reliable internet access and a quiet workspace.
- Excellent written and verbal communication skills, with a strong command of English grammar and syntax.
- Familiarity with Microsoft Office applications and basic math concepts.
- Previous experience in customer-facing roles or sales environments.
What We Offer
- A competitive salary of $35,000 - $45,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- The opportunity to work for a leading provider of workforce solutions, with opportunities for career growth and development.
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