Remote Customer Service Team Member

18 hours ago


Mason, Ohio, United States PSG Global Solutions Careers Full time

Are you a customer-focused individual with excellent communication skills?
Opportunity Overview
We are seeking a Remote Customer Service Representative to join our team at PSG Global Solutions Careers in Mason, Ohio. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients.

  • Resolve customer complaints and issues via phone and email, ensuring timely and professional responses.
  • Utilize your problem-solving skills to address customer concerns, resulting in increased satisfaction and loyalty.
  • Collaborate with colleagues to share knowledge and best practices, driving continuous improvement within the team.
  • Meet productivity and quality standards, contributing to the success of our business.

Job Requirements

  • High school diploma or equivalent; relevant work experience preferred.
  • Ability to work from home with reliable internet access and a quiet workspace.
  • Excellent written and verbal communication skills, with a strong command of English grammar and syntax.
  • Familiarity with Microsoft Office applications and basic math concepts.
  • Previous experience in customer-facing roles or sales environments.

What We Offer

  • A competitive salary of $35,000 - $45,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work for a leading provider of workforce solutions, with opportunities for career growth and development.


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