Retail Sales Representative

2 weeks ago


Houston, Texas, United States Navy Exchange Full time
Retail Sales Representative (Flexible/Home Department)

Compensation:
Competitive

Employment Type:
Full-Time

Job Overview:
As a Retail Sales Representative, you will embody our brand and serve as a key point of contact for our customers.

Your role will be crucial in enhancing our reputation as a company that prioritizes customer satisfaction and values feedback.

You will engage with customers, helping them understand the benefits of our products and services.

It is essential to be knowledgeable about our offerings and communicate our mission in an informative, insightful, and professional manner.

A friendly and enthusiastic demeanor is vital for making a positive impact within the organization.

Key Responsibilities:

Customer Engagement:
Actively connect with customers, asking questions to understand their needs. Guide them to relevant merchandise and inform them about promotions and events. Deliver exceptional customer service while fostering positive and respectful relationships.

Store Maintenance:
Ensure the store is well-organized and visually appealing.

Sales Techniques:
Promote additional products, suggest the latest trends, and encourage upselling. Acquire knowledge about product features and utilize company resources to enhance customer understanding. Process transactions using a Point-of-Sales system, including cash handling and discounts. Complete necessary paperwork and reports.

Inventory Management:
Monitor merchandise, conduct inventory tasks, and maintain accurate labeling. Participate in regular inventory checks.

Reliability:
Follow your assigned work schedule and complete tasks as directed.

Qualifications:

Product Familiarity:
Basic understanding of products and merchandise.

Experience:
Previous retail experience is preferred but not mandatory.

Communication Skills:
Excellent interpersonal and communication abilities. Proficient in reading, writing, and interpreting instructions.

Mathematical Skills:
Basic proficiency in math operations such as addition, subtraction, multiplication, and division.

Reasoning Skills:
Ability to multitask and collaborate effectively within a team.

Physical Requirements:
This role requires continuous movement, effective communication, reaching, and standing for extended periods. May involve lifting items weighing between 25 lbs. and 50 lbs.

Work Schedule:
Availability to work varied hours, including early mornings, evenings, weekends, and holidays.

About Navy Exchange:
Discover savings on a wide range of brand-name electronics, handbags, jewelry, Navy Pride merchandise, footwear, clothing, and more at the Navy Exchange. Shop online or visit your local NEX.

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