Automotive Sales Representative

6 days ago


Schenectady, New York, United States Lia Auto Full time
About Lia Auto Group

Lia Auto Group is a leading automotive retailer with a rich history of delivering exceptional customer experiences. Founded in 1979, our company has grown to become one of the largest and most respected dealerships in the region.

Job Summary

We are seeking a highly motivated and results-driven Automotive Sales Consultant to join our team. As a Sales Consultant, you will be responsible for selling new and used vehicles while maintaining exemplary customer satisfaction. Your primary goal will be to deliver an outstanding customer experience, building long-term relationships with our customers and driving repeat business.

Key Responsibilities
  • Approach and greet customers, offering assistance and guidance throughout the sales process
  • Develop a deep understanding of our vehicle offerings, including features, trim levels, and competitive models
  • Qualify customers, determining their needs and preferences to recommend the best vehicle and options
  • Demonstrate and explain vehicle features, safety ratings, and fuel mileage, performing test-drives as needed
  • Overcome objections and negotiate deals, completing pre-sale documents and working with insurance companies
  • Set realistic expectations and guide customers through the purchasing process, ensuring a seamless experience
  • Develop strong relationships with customers, suggesting trade-ins and responding to inquiries
  • Report to sales and general managers, providing updates on new and pending deals, objectives, and daily activities
Requirements
  • Superior customer service skills, with the ability to respond well to direction and suggestions from management
  • Ability to achieve individual and department goals, with a focus on sales and customer satisfaction
  • Punctuality and reliability, with a willingness to work nights and weekends as needed
  • Comfortable communicating with customers via phone, email, and face-to-face
  • Ability to negotiate in accordance with trained methods
  • Clean and valid driver's license
What We Offer
  • Competitive compensation package, including medical, dental, and vision benefits
  • Employer-funded life insurance plan and 401(k) matching
  • Paid time off and weekly pay
  • Growth opportunities and a family-owned and operated work environment
  • Long-term job security and a commitment to employee wellness


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