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Customer Sales Representative

2 months ago


Schenectady, New York, United States Goodyear Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our auto service centers.

Key Responsibilities
  • Drive Sales Growth: Help drive and reach sales goals through guest interactions, including tire and service sales.
  • Build Guest Relationships: Build strong relationships with guests and ensure guest satisfaction through understanding their needs.
  • Product Knowledge: Understand and be able to describe all warranties, advertising, and promotion of products and services.
  • Guest Experience: Take responsibility for guest interactions from initial experience through completed service, making recommendations to guests based on manufacturing recommendations.
  • Self-Development: Promote self-development by utilizing company-provided training tools.
  • Work Environment: Maintain a clean and safe work and guest area.
  • Physical Demands: Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Requirements
  • Prior Guest Service Experience: Prior guest service experience is required.
  • Valid Driver's License: A valid driver's license is required.
  • Age Requirement: Must be at least 18 years of age.
  • Relocation: No relocation is being offered for this position.
  • Work Authorization: Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
About Goodyear

Goodyear is one of the world's largest tire companies, employing about 62,000 people and manufacturing its products in 46 facilities in 21 countries around the world. Our two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

We are an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.