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Bar Service Associate

2 months ago

Franklin, Tennessee, United States Scissors & Scotch Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate at Scissors & Scotch. This role is a unique blend of bartending and reception work, requiring strong communication and organizational skills.

Key Responsibilities
  • Scheduling and Operations
    • Create, edit, and manage client appointments
    • Maintain an efficient schedule to maximize productivity
    • Notify staff of client arrivals and departures
    • Check out clients after appointments
  • Client Experience
    • Provide exceptional customer service and create a welcoming environment
    • Offer drinks and engage in conversation with clients
    • Assist with membership questions and setup
    • Take detailed notes in client profiles to personalize experiences
  • Bar Operations
    • Run the bar during non-peak times
    • Create new client profiles
    • Take drink orders and prepare beverages
    • Check out product purchases
  • Administrative Tasks
    • Answer phone calls and respond to client inquiries
    • Handle issues with professionalism and courtesy
    Requirements
    • TABC Servers Permit required (cost reimbursed by the company)
    • Ability to work in a fast-paced environment
    • Excellent communication and organizational skills
    • Ability to multitask and prioritize tasks
    Compensation

$15/hour plus bartending tips

Availability

Part-time available, with opportunities to pick up shifts to cover time off requests