Shift Manager

4 weeks ago


O'Fallon, Missouri, United States Five Guys Full time
Job Summary

As a Shift Manager at Five Guys, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and maintain high-quality food products. You will oversee daily operations, ensuring compliance with company standards and policies. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Lead a team of restaurant staff to achieve sales and customer satisfaction goals.
  • Oversee daily operations, including food preparation, customer service, and restaurant maintenance.
  • Ensure compliance with company standards and policies.
  • Develop and implement strategies to improve customer satisfaction and sales.
  • Collaborate with other restaurant leaders to achieve company goals.

Requirements
  • 1-2 years of supervisory experience in a food service or retail environment.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of food safety and sanitation procedures.
  • Ability to lift up to 50 pounds and stand for long periods.

What We Offer
  • Competitive base pay and excellent potential bonus.
  • Comprehensive and customizable benefits, including medical, dental, vision, pet insurance, and 401(k) with match.
  • Real career growth opportunities with plans to open more than 1000 new locations across North America.
  • Secret Shopper bonus plan in addition to base pay.

Five Guys Core Convictions
  • Remain Humble: It means you're never above having to do the dishes.
  • Exceed Expectations: Consistently give them more than they asked for.
  • Always Do The Right Thing: Let your conscience be your guide and your grit.
  • Lead By Example: Show them what it looks like to be a great leader.

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