Deli Team Member
1 month ago
Job Summary
Schnucks Deli Clerks are the backbone of our stores, providing exceptional customer service and ensuring the highest product quality possible. As a Deli Clerk, you will be responsible for taking orders accurately, preparing fresh meals quickly, and serving customers with a smile.
Key Responsibilities
- Provide friendly and courteous service to customers, both in person and on the phone at all times
- Maintain a positive work environment
- Maintain cleanliness of work area, equipment, deli cases, and backroom, following company food safety and sanitation guidelines
- Follow proper personal hygiene requirements
- Follow proper time and temperature controls
- Follow good food handling practices to prevent cross-contamination
- Follow proper sanitation principles
- Wear company-approved slip-resistant shoes or overshoes at all times
- Practice safe lifting procedures and be able to lift up to 50 lbs.
- Wear provided personal protective equipment when required
- Be able to safely operate powered equipment once you are properly trained
- Understand the safe handling procedures with knives and other sharp utensils
- Slice and weigh lunch meats and cheeses
- Provide customer the opportunity to approve slice thickness before completing the entire order
- Establish product knowledge, suggestive selling, and product sampling to assist with customer questions/requests
- Fulfill orders accurately and efficiently
- Fill/rotate/date products for the display case
- Operate meat and cheese slicers, scales, and wrapping equipment as required
- Utilize cooking equipment, including fryers, rotisserie ovens, and steamers
- Prepare sandwiches, party trays, salads, and special orders while maintaining strict adherence to company recipes
- Pull product from cases for proper storage at closing
- Ensure freshness of food and proper rotation of product
- Assist with product production, packaging, presentation, and restocking
- Multi-task and keep the customer as first priority
- Maintain reliable attendance
- Assist in with other duties as assigned
- Offer product samples to help customers discover new items or products
- Adhere to all safety, health, and weights and measures regulations
- Observe temperatures within cooler and cases and report failures to management
- Answer phone and take special orders with courtesy and friendliness
Physical Demands
A Deli Clerk's duties are performed primarily in the Deli department. Work includes:
- Bending
- Stooping
- Kneeling
- Stretching into display cases
- Repetitive arm and hand movements
- Exposure to extreme temperature changes
- Standing and walking for a 4-8 hr. shift
- Lifting deli products weighing up to 50 lbs.
Other Job Requirements
- Must be at least 18 years of age
- Able to demonstrate basic math skills
- Able to work a flexible schedule, including nights, holidays, and weekends
- Use of hair restraint required
- Wear clean uniform and name tag at all times
- Consistent use of cut gloves and safe use of knives
- Utilize poly or production gloves at all times to ensure food safety
- Wear slip-resistant shoes at all times
- Ability to determine spoiled or damaged product
- Food preparation experience is a plus
- Works well with others -- is a team player
- Has a passion for serving customers and working with the public
- Attention to detail
Training & Future Opportunities
Training will be provided to all new teammates prior to first scheduled work day in the store. Variety of opportunities for growth and advancement are available to our teammates.
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