Front Desk Associate

4 weeks ago


O'Fallon, Missouri, United States Baymont Inn & Suites O'Fallon Full time
Front Desk Attendant Job Description

We are seeking a skilled Front Desk Attendant to join our team at Baymont Inn & Suites O'Fallon. As a Front Desk Attendant, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and maintaining a clean and welcoming lobby area.

Key Responsibilities:
  • Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including checking in and out guests, handling room assignments, and processing payments.
  • Maintain a clean and organized lobby area, ensuring that all amenities and services are available to guests.
  • Treat guests with respect and professionalism, providing a warm and welcoming atmosphere.
  • Be knowledgeable about the surrounding area, providing guests with recommendations and information about local attractions and services.
  • Assist with laundry and other tasks as needed.
Requirements:
  • Previous hotel front desk experience is required.
  • Ability to work a variety of shifts, including days, evenings, and weekends.
  • Excellent communication and customer service skills.
  • Basic computer knowledge and ability to learn hotel software.
  • Ability to work independently and as part of a team.
Preferred Qualifications:
  • Prior experience in Synxis PM or other hotel software.
  • Prior experience in a Wyndham brand hotel.

We offer a competitive hourly rate of $13 per hour and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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