General Manager

7 months ago


O'Fallon, United States Bandanas Bar-B-Q Full time

Job Details

Description

Do you have experience as a Full-Service Restaurant Manager and have the passion to work with customers and build/develop a strong team? If so, Bandanas could be a great fit for you.

Mission: Treat every guest as if they are a guest in your home.

Motto: Perfect, Fast, Every time.

As Bandana's continues to grow, we must remember to always remain consistent which is why we really focus on our training program.

Operation Values:

Take care of your employees

• Proper orientation

• Proper training

• Treat them with dignity and respect

• Hold them accountable to perform to the standards

Take care of your guests

• Great food, make to specifications

• More than just good service… Great hospitality

• To provide our guests an outstanding experience in a clean and friendly environment

Our Commitment:

• We are committed to creating guest loyalty by providing the highest quality food and service.

• We are committed to training and developing our people.

• We take pride in our appearance, and image in the community.

• We have fun and do the right thing for our team members and guests.

• We are committed to making money in an honest and ethical manner

Qualifications

Food Production:

• Can ensure that all menu items are correctly made to recipe and presented in an attractive manner. Utilizes proper serving guidelines and carryover procedures.

• Has knowledge of and is capable to forecast food production and implement the Food Production system.

• Has a working knowledge of all recipes, products, production procedures and timing.

• Follows opening and closing procedures. Conducts stripping of coolers.

• Correctly receives and stores all product to ensure quality and freshness.

Guest Satisfaction:

• Assists in ensuring guests’ satisfaction when dining in the restaurant, with the purpose to increase guest count and build sales.

• Is capable of running a shift in the General Managers or Associate General Managers or Kitchen Managers absence.

• Helps create an environment of hassle-free convenience for the guest when dining in the restaurant or picking up a carry out order.

• Ensures that catering guidelines are followed.

• Ensures that take-out guidelines are followed.

• Helps all employees to focus on the guests’ experience as our judgment of operational excellence.

• Spends some time with guests discussing they’re dining experience and make decisions based on guests’ needs.

• Leads by example, greeting of guests with a warm and sincere smile.

• Ensures that guests are acknowledged by staff when entering the restaurant with, “Welcome to Bandana’s”.

• Ensures that guests are acknowledged by staff when leaving by saying, “Thanks”, “Have a good day. Please come again”, or “Nice seeing you”.

• Complaints are handled to satisfy guests.

• Management is visible to guests during all meal periods.

Sanitation and Safety:

• Maintains Health Department and Company sanitation policies and procedures to ensure that all food is free from contamination and illness-causing bacteria. Communicates these standards effectively to employees.

• Has obtained ServSafe Certification.

• Maintains cleanliness in accordance with company standards. Responsible for sanitation of inside and outside environment.

• Maintains equipment in proper operating condition.

• Follows Company Safety Program and assures OSHA standards are being practiced and maintained.

• Is able to react to an emergency situation in a calm and methodical manner. Able to assist guests and employees in emergency situations.

Administration:

• Can correctly complete all daily paperwork relating to each shift.

• Responsible for making sure company cash control guidelines are followed.

• Responsible for improving restaurant operations against operating standards based on Shoppers Report scores.

• Ability to participate in accurate physical inventory of food and non-food items.

• Complies with all corporate, government and insurance reporting procedures.

• Has ability to forecast sales and communicates this information to all levels that use this information.

• Aware of Food Cost and company guidelines.

• Aware of Labor Cost and company guidelines.

• Aware of Operational Expenses and company guidelines.

Human Resources:

• Can assist in recruiting job applicants to meet manpower staffing needs.

• Has knowledge of, and complies with, all applicable Federal, State and Local Laws and Company Regulations for dealing with employees.

• Ensures all personnel related information is reported to the corporate office in a timely manner. Maintains hourly employee records and file in an orderly state with all proper forms and records.

• Monitors days off for Hourly employees.

• Manages his/her staff by fostering an attractive, caring work environment. Uses motivational management techniques to provide for a tenured staff with noticeably high morale. Seeks to improve employee attitudes, which are not at a satisfactory level.

Training:

Our training program is a 6 week long training process. As you progress through our training program, we can assure you of the following: You'll learn the skills necessary to be successful in your position You'll know how you can contribute and how we evaluate your performance You'll know how to develop and advance within the organization

• Responsible for training of catering staff.

• Assists in training program for all new hires. Utilizes all possible resources available.

• Participates in weekly Management meetings.

• Is aware of Performance reviews for Hourly employees and gives input.

• Supports that discipline procedures are followed in accordance with Company procedures.

• Completes termination reports in a timely manner to meet company and state regulations.

• Has a knowledge of exit interviews.

Personal Development:

• It is expected that each member of our Management Team conduct himself or herself in a way, which commands the highest respect from all who meet them. It is hoped that they will actively promote Bandana’s Bar-B-Q whenever the opportunity arises to do so.

• It is vitally important that the focus of all actions be on the impact of those actions on our guests. During all managerial activities management should always acknowledge the contribution of our dedicated employees in allowing their restaurant to be successful.

• It is expected that management will always act in the best interest of the Company, comply with the spirit and letter of the laws that apply to the business and not engage in any activities, which in anyway compete with the goals of the Company. Members of our Management Team communicate directly and indirectly the high ethics and standards that Bandana’s Bar-B-Q stands for. The character and principles of a business are never really different from those of its people



  • O'Fallon, Missouri, United States Bandanas Bar-B-Q Full time

    Job DescriptionJob Details DescriptionAre you a seasoned restaurant professional looking for a challenging role where you can utilize your leadership skills and passion for delivering exceptional customer experiences? Bandanas Bar-B-Q is seeking an experienced General Manager to join our team! ResponsibilitiesFood Production: This role involves overseeing...


  • O'Fallon, United States Team Car Care Dba Jiffy Lube Full time

    Overview: Embark on a rewarding career journey with us today as an Assistant General Manager! Pay starts at $15.75 per hour and offers incentive bonus pay for performance. Enjoy fantastic working hours from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the...


  • O'Fallon, United States Bella Milano Full time

    Tired of corporate rules? Bella Milano is a local family owned business and we are accepting applications from highly-energetic, take charge individuals who want an opportunity to utilize their skills while continuing to learn and grow in a thriving upscale, full service restaurant environment! Bella Milano offers a unique, fine casual cuisine in a...

  • Executive Director

    3 weeks ago


    O'Fallon, United States Park Place at WingHaven Full time

    Are you an enthusiastic, experienced leader within the senior living industry? Do you desire to be part of an organization whose values are built around Integrity, Transparency, Loyalty and Entrepreneurship? If so, we may have the perfect opportunity for you! AgeWell Solvere Living is currently accepting applications for Executive Director at our beautiful...

  • Executive Director

    3 weeks ago


    O'Fallon, United States Park Place at WingHaven Full time

    Are you an enthusiastic, experienced leader within the senior living industry? Do you desire to be part of an organization whose values are built around Integrity, Transparency, Loyalty and Entrepreneurship? If so, we may have the perfect opportunity for you! AgeWell Solvere Living is currently accepting applications for Executive Director at our beautiful...

  • Assistant Manager

    3 weeks ago


    O'Fallon, United States McAlister's Full time

    The Assistant Manager is a critical part of the restaurant management team, ensuring we provide exceptional service and delicious food in a clean, safe and welcoming environment. The Assistant Manager will be responsible for performing all management duties including inventory, ordering, scheduling, interviewing and supervising each shift they work. The...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Creative Smiles at WingHaven Full time

    General Dentist - O'Fallon MO at Creative Smiles at WingHaven summary: The General Dentist position in O'Fallon, MO offers an attractive total compensation package of $200,000, emphasizing clinical autonomy, mentorship, and professional growth. The role includes a 4-day work week, comprehensive benefits, and opportunities for continued education in...


  • O'Fallon, United States Highway K Dental Care Full time

    Experienced General Dentist NeededO'Fallon, Missouri $300k total comp package available!Highway K Dental is looking for an Experienced General Dentist to join Lead our Team!  Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled...

  • General Dentist

    6 days ago


    O'Fallon, United States Deer Creek Dental Full time

    General Dentist - O'Fallon, MO at Deer Creek Dental summary: Heartland Dental is seeking an experienced General Dentist to join their O'Fallon, MO practice, offering a total compensation package of $200k. The role emphasizes full clinical autonomy, continual education, and a strong mentorship network to support exceptional patient care. Benefits include...


  • O'Fallon, United States Highway K Dental Care Full time

    General Dentist O'Fallon, MO at Highway K Dental Care summary: Heartland Dental in O'Fallon, MO is seeking an experienced General Dentist to lead a collaborative team while providing exceptional patient care. The ideal candidate should possess a DDS/DMD degree and an active Missouri license, and will have access to comprehensive mentorship, unlimited...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Deer Creek Dental Full time

    General Dentist opportunity in O'Fallon, MO$200k Total Compensation package! Deer Creek Dental is looking for a Experienced General Dentist to join our team! Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Creative Smiles at WingHaven Full time

    General Dentist opportunity in O'Fallon, MO$200,000 Total Compensation Package!We are looking for a General Dentist to join a busy multi Dr. practice in O'Fallon!Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Deer Creek Dental Full time

    General Dentist opportunity in O'Fallon, MO$200k Total Compensation package! Deer Creek Dental is looking for a Experienced General Dentist to join our team! Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Creative Smiles at WingHaven Full time

    General Dentist opportunity in O'Fallon, MO$200,000 Total Compensation Package!We are looking for a General Dentist to join a busy multi Dr. practice in O'Fallon!Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Creative Smiles at WingHaven Full time

    General Dentist opportunity in O'Fallon, MO$200,000 Total Compensation Package!We are looking for a General Dentist to join a busy multi Dr. practice in O'Fallon!Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Deer Creek Dental Full time

    General Dentist opportunity in O'Fallon, MO$200k Total Compensation package! Deer Creek Dental is looking for a Experienced General Dentist to join our team! Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Deer Creek Dental Full time

    Job DescriptionJob DescriptionGeneral Dentist opportunity in O'Fallon, MO$200k Total Compensation package! Deer Creek Dental is looking for a Experienced General Dentist to join our team! Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing...

  • General Dentist

    2 weeks ago


    O'Fallon, United States Creative Smiles at WingHaven Full time

    Job DescriptionJob DescriptionGeneral Dentist opportunity in O'Fallon, MO$200,000 Total Compensation Package!We are looking for a General Dentist to join a busy multi Dr. practice in O'Fallon!Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while...


  • O'Fallon, United States Midas BUDZINSKI Full time

    A Career Opportunity in Retail Store OperationsWe are looking for a skilled Service Management Professional to oversee the daily operations of our retail store in Columbia, MO. As an Automotive Service Manager, you will be responsible for managing a team of up to 10 employees, ensuring exceptional customer service, and maintaining a clean and organized...

  • Team Manager

    7 days ago


    O'Fallon, United States Panera Bread Full time

    PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks:Competitive payEligible for a quarterly bonusFree...