Technical Services Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States eTeam Full time

Company Name: eTeam

Position Overview: We are seeking a dedicated Technical Services Specialist to join our team. This role is essential in providing exceptional service and support to our clients.

  • Work Schedule: Flexibility is required, including availability for evenings, weekends, and potential overtime.
  • Key Responsibilities: You will be tasked with the installation, upkeep, and troubleshooting of equipment within your designated area.
  • Customer Satisfaction: Your primary focus will be on resolving client concerns and maintaining high satisfaction levels.
  • Product Focus: This position involves working with financial and ATM equipment.
  • Technical Skills: You will perform minor repairs and component swaps on Tier I devices.
  • Collaboration: You will work closely with Call Center personnel and Security Escort Officers to ensure seamless operations.
  • Experience: Previous experience in Retail EPOS maintenance is preferred.
  • Hardware Knowledge: Strong experience with desktop hardware will be advantageous for this role.


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