Current jobs related to Technical Support Specialist - Pittsburgh, Pennsylvania - Scantron
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States CNH Industrial Full timeJob Title: Technical Support SpecialistCNH Industrial is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for ensuring equipment productivity and uptime by troubleshooting complex technical issues with root cause problem solving skills to resolve.This is a field position with candidates...
-
Technical Support Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States VetJobs Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at the University of Pittsburgh. As a Technical Support Specialist, you will be responsible for providing advanced technical support to students, faculty, and staff, ensuring that they have access to the technology they need to...
-
Technical Support Specialist
2 weeks ago
Pittsburgh, Pennsylvania, United States CNH Industrial Full timeJob Title: Technical Support SpecialistCNH Industrial is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for ensuring equipment productivity and uptime by troubleshooting complex technical issues and resolving them with root cause problem-solving...
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Pomeroy Technologies, LLC. Full timeJob SummaryPomeroy Technologies, LLC. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to staff members, resolving technical issues, and maintaining the company's IT infrastructure.Key Responsibilities:Provide technical support and...
-
Technical Support Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States Pomeroy Technologies, LLC. Full timeJob SummaryPomeroy Technologies, LLC. is seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams. This is a fantastic opportunity to work with a global provider of technology solutions and...
-
Technical Support Specialist
7 days ago
Pittsburgh, Pennsylvania, United States Cypress HCM Full timeJob DescriptionCypress HCM is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key Responsibilities:Desktop/Client Support: Provide support for Windows...
-
Technical Support Specialist
3 days ago
Pittsburgh, Pennsylvania, United States K2 Staffing, LLC Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at K2 Staffing, LLC. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to clients via phone, email,...
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Aires Full timeAires is seeking a skilled Technical Support Specialist to join our team in Pittsburgh, PA. As a Technical Support Specialist, you will provide direct technical support to internal business customers for issue resolution and service requests reported, as well as initial incident response for data security.Key Responsibilities: Respond to incoming calls,...
-
Technical Support Specialist
6 days ago
Pittsburgh, Pennsylvania, United States ACARA Full timeJob SummaryACARA Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include coordinating with customer IT departments to add copier devices to their networks,...
-
Technical Support Specialist
2 days ago
Pittsburgh, Pennsylvania, United States eStaff Search Group Full timeAs a key member of the eStaff Search Group team, we are seeking a highly skilled Technical Support Specialist to provide expert technical assistance to our clients.Responsibilities:Our ideal candidate will be responsible for resolving complex technical issues, ensuring optimal performance of desktop systems, and providing timely and effective support to...
-
Technical Support Specialist
2 days ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Full timeJob SummaryAs a Technical Support Specialist at the University of Pittsburgh, you will be responsible for providing advanced technical support to students, faculty, and staff. This includes diagnosing and resolving moderately complex computing issues, configuring end-user devices, and assisting junior staff.Key ResponsibilitiesProvide high-level first...
-
Technical Support Specialist III
3 days ago
Pittsburgh, Pennsylvania, United States DVSport Full timeJob SummaryAs a Technical Support Specialist III at DVSport, you will be responsible for analyzing, troubleshooting, and diagnosing hardware problems in a timely and professional manner. You will actively update, maintain, and monitor all aspects of computer networks, install and configure computer systems, networking equipment, and applications....
-
Administrative Support Specialist
3 days ago
Pittsburgh, Pennsylvania, United States PEAK Technical Staffing USA Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at PEAK Technical Staffing USA. The successful candidate will provide administrative support to our team, with a focus on proposal development and coordination.Key ResponsibilitiesProvide administrative support to the proposal team, including...
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States K2 Staffing Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at K2 Staffing. The ideal candidate will have a strong background in networking and technical support, with excellent communication skills and a proven ability to work with clients at a business level.Key ResponsibilitiesProvide pre- and post-sales support to clients,...
-
Programmer / Technical Support Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States Synergy Staffing Full timeJob Summary:This position is responsible for the implementation and programming of commercial intrusion, access control, fire, and video systems. The successful candidate will be a part of the Technical Services Group, which provides technical support and final commissioning of client systems.Key Responsibilities:Provide technical support for commercial...
-
Technical Service Support Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States Nidec Vamco Full timeJob SummaryNidec Vamco Corporation is seeking a skilled Customer Support Specialist to join our team in Pittsburgh, PA. As a key member of our Customer Support Group, you will be responsible for providing technical information to customers, assisting them in determining their needs for repair parts, and providing technical support.Key ResponsibilitiesProvide...
-
Technical Support Specialist
3 days ago
Pittsburgh, Pennsylvania, United States CNH Industrial Full timeJob Title: Field Technical Specialist - AG Hay ProductsCNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers.As a truly global company, CNH Industrial's 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a...
-
Technical Support Specialist
6 days ago
Pittsburgh, Pennsylvania, United States Insight Global Full timeJob Title: Technical Support AnalystJob Summary:Insight Global is seeking a skilled IT Support Analyst to provide technical assistance to our clients. The ideal candidate will have a strong background in IT support and be able to troubleshoot and resolve technical issues efficiently.Key Responsibilities: Provide technical support to clients via phone, email,...
-
Technical Support Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Insight Global Full timeJob Title: Technical Support AnalystJob Summary:We are seeking a highly skilled Technical Support Analyst to join our team at Insight Global. As a Technical Support Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving issues with software and hardware, and creating and managing tickets.Key...
-
Technical Support Specialist
3 days ago
Pittsburgh, Pennsylvania, United States Enkompas Full timeTier One IT Analyst TechnicianAt Enkompas, we are seeking a skilled and motivated IT analyst/technician to provide internal system and deskside support to employees and contractors. This is a fast-paced and rewarding environment that requires a mix of technical and customer service skills.Key Responsibilities: Handle Tier 1 escalations through tickets and...
Technical Support Specialist
2 months ago
Company Overview
Secur-Serv, a division of Scantron Corporation, stands as a premier managed services provider specializing in IT, printing, and hardware solutions, with a strong emphasis on security integrated into every service offered.
Service Commitment
We deliver nationwide, on-site support to a diverse clientele, including sectors such as finance, manufacturing, logistics, and healthcare.
Why Join Us?
At Scantron, we prioritize both professional and personal development, collaborating with our employees to create clear career pathways and assisting them in reaching their career aspirations through comprehensive training and tuition reimbursement.
We foster an innovative environment where employees can contribute to process improvements and transformative solutions. Our culture values the impact each team member can make.
Benefits
Our full-time employees enjoy a robust benefits package, including options for EPO medical plans, HSA medical plans with employer contributions, dental and vision coverage, as well as company-paid life insurance and disability coverage.
Plan for your future with our 401K savings plan, featuring a generous company match that vests on your first day of eligibility.
Engage in our company-wide wellness initiatives that also help reduce your annual health insurance premiums.
Explore educational opportunities through our Tuition Reimbursement Plan, which covers up to $5,250, or enhance your skills with our LinkedIn Learning platform.
Position Summary
As a Technical Support Specialist, you will leverage your technical expertise to address challenges across a varied customer base. Your support will extend to clients in banking, education, logistics, manufacturing, healthcare, retail, and more.
Key Responsibilities
- Travel to client locations to diagnose, repair, and/or replace hardware in alignment with service agreements.
- Manage preventative maintenance schedules efficiently.
- Collaborate with colleagues in different territories as required, which may involve travel to other metropolitan areas.
- Take ownership of fulfilling customer business needs.
- Coordinate activities and seek assistance from technical support when necessary.
- Provide updates and completion information to relevant stakeholders through various communication methods.
- Maintain parts inventory according to established guidelines.
- Submit necessary documentation promptly and accurately.
- May assist in training new technicians through on-the-job mentoring.
Qualifications
- A minimum of two years of relevant experience or training.
- Successful completion of training at our headquarters and/or external institutions to stay updated on new technologies and hardware advancements.
- Valid state Driver's License.
- Self-motivated with the ability to work independently.
Knowledge, Skills, and Abilities
- Proficient in diagnosing operational errors and product failures.
- Strong problem-solving skills with an analytical mindset and attention to detail.
- Excellent verbal communication skills for effective customer interaction.
Physical Requirements
- Regularly required to stand, walk, sit, talk, write, and hear.
- Ability to reach with hands and arms, stoop, kneel, bend, crawl, push/pull, twist, and turn.
- Frequently lift and/or move up to 25 pounds; occasionally lift and/or move up to 50 pounds.
- Must meet all physical demands for up to eight hours per day.
- Willingness to travel overnight 5-10% of the time.
Preferred Qualifications
- An Associate's degree (AA) or equivalent from a two-year college or technical school is preferred.
Equal Opportunity Employer
We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
