Elder Care Services Supervisor
2 weeks ago
Company Background
Family First is committed to providing essential support for families, focusing on delivering comprehensive solutions for the care of elderly relatives. As a growing organization, we specialize in Care Management, Home Care, Licensed Counseling, and various services designed to assist families in managing the complexities of caregiving.
Role Summary
The Elder Care Services Supervisor role entails leading a team of Home Care professionals to guarantee exceptional service delivery for clients. Key responsibilities include crafting care plans, ensuring service quality, and supervising the home care staff.
Key Responsibilities
- Upholding Family First's vision, mission, and core values
- Delivering performance updates to management
- Fostering a collaborative work environment
- Overseeing client caseloads and care strategies
- Ensuring adherence to regulatory standards
- Identifying additional resources for clients
- Guiding and developing the Home Care team
- Setting and meeting productivity benchmarks
- Assessing performance metrics
- Managing policies and operational procedures
Qualifications
- Associate's degree in healthcare, business, or a related discipline
- Current HCA/CNA certification or readiness to obtain
- 3-5 years of experience in Home Care
- 2 years of experience in a managerial role
- Knowledge of industry best practices
- Proficiency in Microsoft Office Suite
- Strong leadership and time management capabilities
- Experience with KPIs in a results-oriented environment
Compensation and Benefits
Salary: $29.00-$35.00 per hour
- Positive Workplace Culture
- 401(k) with company matching
- Health, Dental, and Vision insurance
- Paid time off and Holidays
- Support for professional development
- Same day pay option
Job Type
Full-time position with a schedule of Monday to Friday, 8:00 AM to 4:30 PM. This role may include on-call shifts and after-hours support.
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