Brand Assurance Specialist

1 week ago

Rochester, Minnesota, United States Ecolab Full time

Ecolab is in search of a Brand Protection Advisor to become a part of its EcoSure division, recognized as a leader in brand safeguarding initiatives, aimed at enhancing operational excellence and supporting our clients in expanding their business. Our team members are esteemed professionals in brand integrity, guest satisfaction, food safety, public health, workplace safety, and product excellence. EcoSure collaborates with prominent brands across the hospitality sector, including foodservice, hotels, convenience stores, facilities, and long-term care establishments.

What You Will Gain

  • The chance to tackle some of the most significant global challenges, assisting clients in achieving clean water, safe food, and healthy environments.
  • The opportunity to influence and shape your career within a company dedicated to growth, offering a long-term career trajectory in operations, training, sales, or leadership.
  • The backing of an organization that values the inclusion and engagement of diverse individuals, perspectives, and ideas to reach our fullest potential.
  • A comprehensive benefits package beginning on your first day of employment, including medical, dental, vision, matching 401K, company-funded pension, stock purchase plan, tuition reimbursement, and more.
  • A paid training program featuring job shadowing, e-learning modules, structured field activities, and tailored classroom training.
  • A company-funded vehicle for both business and personal use, where applicable.
  • The flexibility to plan and manage your schedule in an independent work environment.
  • Be part of a company that prioritizes a culture of safety, including top-tier safety training and personal protective equipment.

Your Responsibilities

  • Conduct a variety of brand protection assessments at client sites, utilizing a foundation of consulting, coaching, and training to meet the specific expectations and program requirements of clients, thereby safeguarding their brand and enhancing guest satisfaction.
  • Comply with HIPAA guidelines (where applicable) while performing operational assessments within hotels, restaurants, convenience stores, educational institutions, healthcare, and senior living facilities by engaging with staff and residents.
  • Prepare and present summary reports of assessment findings, highlighting areas for improvement and recommendations to client leadership.
  • Collaborate with other EcoSure and Ecolab teams to address client challenges.
  • Achieve a predetermined number of visits each week, ensuring an exceptional client experience.
  • Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to facilitate efficient planning and execute essential job functions.
  • Support the growth initiatives of both our company and our clients.

Position Specifications

  • Candidate must reside within a reasonable commuting distance.
  • Overnight travel may be required, up to 25%.
  • Position may necessitate occasional evening, weekend, and overtime work as business needs arise.

Minimum Requirements

  • High school diploma with a minimum of 2 years of experience in the hospitality industry.
  • A valid and current Driver's License is required.
  • No immigration sponsorship is available.

Physical Requirements

  • Ability to be around, handle, and potentially consume food products made from or containing animal products and/or common allergens.
  • Ability to lift and carry up to 25 pounds.
  • Ability to inspect client playgrounds by climbing, crawling in confined spaces, and navigating tube slides.
  • Essential duties include bending, squatting, shifting, and adjusting movements to assess areas both low to the ground and above head height.
  • Ability to stand and walk for extended periods in client locations.
  • Ability to drive and/or fly to client locations as required.
  • Drive a company-funded vehicle as necessary to fulfill job responsibilities (pre-employment and ongoing motor vehicle record checks will be conducted to determine eligibility).

Preferred Qualifications

  • Bachelor's degree in culinary, hospitality, or business-related field.
  • Multilingual capabilities (Spanish & French preferred).
  • Exceptional customer service and advanced consultative skills.
  • Ability to perform well under pressure, manage multiple tasks, and work efficiently within deadlines.
  • Strong planning and organizational skills with a keen attention to detail.
  • Ability to work effectively without supervision, demonstrating initiative, sound judgment, and superior decision-making and problem-solving abilities.

EcoSure, the brand protection division of Ecolab, collaborates with global brands to establish a comprehensive brand protection strategy. Through a cooperative approach to assessments, coaching, and industry best practices, we develop a tailored program that encompasses the essential components of any operation. The outcomes are real-time insights and actionable steps that mitigate brand risk and enhance guest experience.

Benefits

Ecolab is committed to providing a comprehensive and competitive benefits package to meet the needs of our associates and their families.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated, unless a religious or medical accommodation is requested and approved.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe that diverse and inclusive teams are the most effective. We are dedicated to creating a workplace where every associate can thrive and reach their full potential. We are committed to fair treatment of all associates and applicants, ensuring that recruitment, hiring, promotion, and advancement opportunities are based solely on individual qualifications and performance.

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