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Brand Standards Specialist

2 months ago

Rochester, Minnesota, United States Ecolab Full time

Ecolab is in search of a Brand Protection Advisor within its EcoSure division, recognized as a leader in brand safeguarding initiatives, aimed at enhancing operational performance and supporting client business growth. Our team members are esteemed professionals in brand standards, guest satisfaction, food safety, public health, workplace safety, and product integrity. EcoSure collaborates with prominent brands across the hospitality sector, including foodservice, hotels, convenience stores, facilities, and long-term care.

What You Can Expect

  • Engagement in significant global challenges, assisting clients in achieving clean water, safe food, and healthy environments.
  • The chance to influence and advance your career with a company dedicated to growth, offering a sustainable career trajectory in operations, training, sales, or leadership.
  • Support from an organization that values the inclusion and engagement of diverse perspectives and ideas to reach our fullest potential.
  • A comprehensive benefits package effective from day one of employment, including medical, dental, vision, matching 401K, company-funded pension, stock purchase plan, tuition reimbursement, and more.
  • A paid training program featuring job shadowing, e-learning modules, structured field activities, and tailored classroom training.
  • Provision of a company vehicle for both business and personal use, where applicable.
  • Autonomy to plan and manage your schedule in an independent work setting.
  • Be part of a company that prioritizes a culture of safety, complete with top-tier safety training and personal protective equipment.

Your Responsibilities

  • Conduct diverse brand protection assessments at client sites, utilizing a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of clients, thereby safeguarding their brand and enhancing guest satisfaction.
  • Comply with HIPAA guidelines (where applicable) while performing operational visits across various sectors, including hospitality, education, healthcare, and senior living facilities by engaging with staff and residents.
  • Prepare and present summary reports of assessment findings, highlighting areas for improvement and recommendations to client leadership.
  • Collaborate with other EcoSure and Ecolab teams to address client challenges.
  • Achieve a set number of visits weekly, ensuring an exceptional client experience.
  • Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology for efficient planning and execution of essential job functions.
  • Support the growth initiatives of both our company and our clients.

Position Details

  • Candidate must reside within a reasonable commuting distance.
  • Overnight travel may be required, up to 25%.
  • Position may necessitate occasional evening, weekend, and overtime work as business needs arise.

Minimum Qualifications

  • High school diploma and a minimum of 2 years of experience in the hospitality industry.
  • A valid Driver's License is required.
  • No immigration sponsorship is available.

Physical Requirements

  • Ability to be in proximity to, handle, and potentially consume food products that may contain allergens.
  • Ability to lift and carry up to 25 pounds.
  • Capability to inspect client facilities, which may involve climbing, crawling, and navigating tight spaces.
  • Essential duties include bending, squatting, and adjusting movements to assess areas at various heights.
  • Ability to stand and walk for extended periods at client locations.
  • Ability to drive or fly to client locations as necessary.
  • Drive a company vehicle as required to fulfill job responsibilities.

Preferred Qualifications

  • Bachelor's degree in culinary, hospitality, or business-related field.
  • Multilingual abilities (Spanish & French preferred).
  • Strong customer service and advanced consultative skills.
  • Ability to perform well under pressure, manage multiple tasks, and meet deadlines efficiently.
  • Excellent planning and organizational skills with a keen attention to detail.
  • Ability to work independently, demonstrating initiative, sound judgment, and superior decision-making and problem-solving capabilities.

EcoSure, the brand protection division of Ecolab, collaborates with global brands to establish a comprehensive brand protection strategy. Through a cooperative approach to assessments, coaching, and industry best practices, we develop a tailored program that encompasses the essential components of any operation. The outcome is real-time insights and actionable steps that mitigate brand risk and enhance guest experience.

Benefits

Ecolab is committed to providing a comprehensive and competitive benefits package to meet the needs of our associates and their families.

Covid-19 Vaccine Notice

In compliance with local mandates and customer requirements, applicants for certain client-facing roles must be fully vaccinated, unless a religious or medical accommodation is requested and approved.

Our Commitment to Diversity and Inclusion

Ecolab is dedicated to fostering a diverse and inclusive workplace, ensuring that every associate can thrive and reach their full potential. We are committed to fair treatment of all associates and applicants, and we strive to recruit, hire, promote, and provide advancement opportunities based on individual qualifications and performance.