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Social Services Manager

2 months ago


New York, New York, United States TemPositions Full time
Job Summary

TemPositions is seeking a highly skilled Social Service Supervisor to join our team. As a key member of our organization, you will be responsible for overseeing the daily operations of our shelter programs, ensuring that our clients receive the highest level of care and support.

Key Responsibilities
  • Supervise and Coach Case Managers

Provide guidance, training, and development opportunities to Case Managers to ensure they have the skills and knowledge needed to provide exceptional service to our clients.

Provide Comprehensive Case Management

Deliver individual and group counseling services, as well as other support services, to clients in the absence of Case Managers.

Manage the Shelter's Multidisciplinary Team

Oversee the day-to-day operations of the shelter, including crisis intervention, case conferences, and ensuring that all Case Managers are meeting their responsibilities.

Ensure Compliance with Regulations

Ensure that all Case Managers are conducting initial needs assessments with new clients within 48 hours of arrival and developing Individualized Living Plans (ILPs).

Collaborate with Community Service Providers

Work with external service providers to ensure that clients receive essential services, including substance abuse treatment and mental health services.

Stay Up-to-Date on Industry Developments

Attend regular training sessions to stay current on Department of Homeless Services (DHS) updates and best practices in the field.

Develop and Conduct Client Activities

Design and lead workshops and activities to support client engagement and empowerment.

Requirements
  • Education

Masters in Social Work (MSW) or related degree required.

Experience

2-3 years of experience in family and/or single adult residential counseling services.

Supervisory Experience

At least one year of supervisory experience required.

Skills and Qualities

Ability to work with at-risk populations, including domestic violence survivors, clients with medical and mental health issues, and the chronically homeless.