Case Manager
4 days ago
Catholic Charities Community Services is seeking a skilled Case Manager to join our team. As a Case Manager, you will provide effective engagement, assessment, service planning, and follow-up using a strengths-based and trauma-informed approach. You will work with clients to identify their needs and develop a service plan that addresses immediate needs and longer-term goals.
Key Responsibilities
- Provides crisis intervention in emergencies around shelter, food, clothing, and other basic needs through the provision of financial assistance, food pantry, goods, advocacy, access to benefits, and resources.
- Conducts thorough assessments beyond the presenting need and develops a service plan that addresses immediate needs and longer-term goals.
- Develops a comprehensive understanding of the complex social service system and partners with clients to better navigate these networks, including encouraging self-advocacy.
- Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates, and Archdiocesan entities.
Requirements
- Bachelor's degree preferred or four years of experience in the social services field.
- Bilingual, English/Spanish required.
- Excellent interpersonal skills, including the ability to work well independently and as part of a team.
- Knowledge of social service delivery systems and local resources.
- Excellent organizational, time-management, and communication skills.
- Ability to utilize Microsoft Office Suite, Google Suite, and Data Management systems built on a Salesforce Platform.
Working Conditions
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Remain in a stationary position at a workstation and use a computer approximately 70% of the time. Travel for staff meetings 10% of the time using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions. Work with clients who require consistent support, some under potentially stressful conditions. May be deployed to other locations as needed.
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