Restoration Team Leader
2 weeks ago
Benefits:
Dental coverage
Health coverage
Career advancement opportunities
Training and development programs
Vision coverage
G&C Services, LLC dba SERVPRO Restoration Team Leader
Are you passionate about assisting individuals during challenging times? Join our franchise as a Restoration Team Leader.
As a Restoration Team Leader at G&C Services, LLC dba SERVPRO, you will collaborate with a dedicated team that prioritizes exceptional service, integrity, and mutual respect.
The Restoration Team Leader oversees, coordinates, and executes work activities on restoration projects to effectively meet service requirements and ensure a positive customer experience.
As the primary representative of the SERVPRO brand, the team leader embodies the company's commitment to being Here to Help.
As a valued employee of a SERVPRO franchise, you will enjoy a competitive salary, with opportunities for professional growth. Our training and development program may include industry certifications.In this role, you will make a meaningful impact every day. We are committed to the mission of making fire and water damage "Like it never even happened".
Key Responsibilities
Manage customer interactions and overall satisfaction, monitored through online feedback
Clearly communicate expectations to restoration staff and supervise their tasks
Coordinate and execute production processes as planned while ensuring quality control; this is a physically demanding role
Identify safety risks, communicate, and implement control measures to safeguard occupants and workers. Adhere to and enforce safe work practices and risk management protocols at all times.
Maintain a detailed and accurate job file to document the services rendered
Oversee labor and material usage on assigned projects. Protect and utilize equipment and supplies appropriately.
Position Requirements
Strong written and verbal communication skills along with basic math and computer proficiency
Experience in cleaning/restoration is preferred
High school diploma or GED
IICRC certifications are a plus
Valid driver's license
Ability to regularly lift a minimum of 50 pounds, occasionally up to 100 pounds with assistance
Capability to climb ladders, work at heights, and navigate tight spaces (e.g., crawl spaces, attics)
Ability to sit, stand, or walk for extended periods
Capacity to repetitively push, pull, lift, and carry objects
Ability to work with cleaning products and chemicals
Willingness to travel locally and out of state as needed
Must successfully complete a background check in accordance with applicable laws.
Compensation
Starting pay at $18.00/hour based on experience, with potential for overtime and merit-based increases.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.
All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws.
All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.Each SERVPRO Franchise is Independently Owned and Operated. Revised02.2021
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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