Building Services Director

3 weeks ago


Charlotte, North Carolina, United States City Wide Facility Solutions Full time

**Job Summary**

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We are seeking a seasoned professional to fill the role of Building Services Director in Charlotte. As a key leader in our operations team, you will be responsible for ensuring that our clients receive exceptional service while maintaining compliance with all relevant laws and regulations.

About Us**

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City Wide Facility Solutions is the nation's leading management company in the building maintenance industry, providing solutions to a wide range of issues clients face at their facilities. We offer competitive pay, benefits within a collaborative and energizing culture.

Key Responsibilities**

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  • Develop and maintain productive working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems.">
  • Review scope of work and ensure quality assurance per account to retain existing business and gain new business.">
  • Communicate with Facility Services Manager daily for any issues that need immediate attention, including nightly recaps.">
  • Make recommendations for IC work assignments, manage to client standards and company guidelines, and discharge if not meeting service level agreement.">
  • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.">
  • Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.">
  • Ensure compliance with client policies & procedures, approved cleaning tools and equipment, and their proper use.">
  • Other duties as necessary.">
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Requirements**

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  • High school diploma required.">
  • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.">
  • Building, facilities, janitorial or similar industry experience a plus">
  • Strong planning, organization skills, and attention to detail.">
  • Excellent communication and interpersonal skills.">
  • Must be innovative and strive for continuous process improvement.">
  • CRM experience preferred.">
  • MUST have reliable transportation.">
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Compensation and Benefits

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Our compensation package includes a salary of $18-$24/hr, vehicle allowance, cell phone allowance, 401k after one year, and insurance options.



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