Global Customer Retention Director

1 day ago


Boston, Massachusetts, United States Candex Full time
Our Mission

Candex aims to revolutionize the way businesses transact. Our SaaS Platform and accompanying services simplify the purchasing process for enterprise buyers, ensuring timely payments and increased control for procurement teams.

We serve companies in the Global 2,000, with a presence in almost 50 countries and over $85M in funding from leading investors. Join us in shaping the future of B2B transactions.

$180,000 - $220,000 per year

Key Responsibilities
  • Leverage your expertise in procurement to drive client acquisition and retention.
  • Collaborate with cross-functional teams to develop and execute strategies that drive revenue growth.
  • Provide exceptional customer service, addressing client or supplier support and technical issues promptly.
  • Utilize data analytics to inform business decisions and drive customer satisfaction.
Requirements
  • 8+ years of experience in procurement, operations, or transformation.
  • Proven track record of success in sales, account management, or customer success.
  • Exceptional leadership and influencing skills.


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