Property Operations Manager

2 weeks ago

Austin, Texas, United States HPI Real Estate Full time
Job Overview

About Us:

HPI Real Estate is a comprehensive commercial property management firm with extensive experience in the Texas market. Our three decades of expertise in developing, managing, and investing in commercial properties empower us to enhance investment value while effectively addressing real estate challenges. Our dedicated team is committed to fostering strong relationships with clients through consistent results, integrity, and outstanding service.

Role Purpose:

We are looking for a Facilities Manager to oversee operations in Austin, TX. This pivotal position reports directly to the General Manager and requires a high degree of independence, swift decision-making, and some administrative duties.

Key Responsibilities:

  • Tenant Relations:
    • Address and manage all tenant inquiries and service requests, ensuring proper documentation and communication.
    • Facilitate tenant move-in and move-out processes.
    • Maintain effective communication with tenants and vendors.
    • Conduct property inspections in collaboration with Building Technicians.
    • Prepare and distribute accounts receivable and delinquency notifications.
    • Ensure compliance with tenant insurance requirements.
    • Oversee building operations and capital improvements.
    • Initiate corrective actions for maintenance and janitorial issues identified during inspections.
    • Enforce building regulations regarding common areas and parking.
    • Manage special projects related to tenant renovations and new move-ins.
    • Assist in processing daily time reports for maintenance staff.
  • Vendor Oversight:
    • Maintain daily contact with vendors, including custodial and maintenance services.
    • Review security reports and take necessary follow-up actions.
    • Ensure vendor invoices are accurate and compliant with contracts.
    • Prepare vendor invoices for supervisor approval and coordinate with accounting.
    • Verify that new vendor documentation and insurance are on file.
    • Audit vendor invoices for timely payment and accuracy.
  • Financial Management:
    • Review monthly accounts receivable for tenant-related work and assist in collecting overdue payments.
    • Support the preparation of budgets and monitor financial compliance.
    • Assist in generating monthly variance reports and other financial documentation as required.

Qualifications:

  • 1-3 years of experience in real estate or property management is preferred.
  • A high school diploma is required; further education or relevant experience is a plus.
  • Completion of CPM/RPA courses is ideal.
  • Strong organizational skills and attention to detail are essential.
  • Ability to maintain confidentiality and demonstrate professionalism.
  • Familiarity with software such as Microsoft Office, property management systems, and basic accounting principles.
  • Capability to physically oversee multiple properties and interact with tenants and vendors on-site.

Why Choose HPI Real Estate:

Our core values of passion, teamwork, and a competitive spirit define our culture and drive our success. We are dedicated to the professional and personal growth of our employees, offering a range of exceptional benefits, including:

  • Health, dental, and vision insurance
  • 401k plan with company match
  • Paid time off and holidays
  • Life insurance coverage
  • Parental leave

HPI Real Estate is an equal opportunity employer, committed to creating a diverse and inclusive workplace.

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