Operations Support Specialist

7 days ago


Lenoir, North Carolina, United States Blue Ridge Community Action Full time
Job Summary

Blue Ridge Community Action is seeking a highly organized and detail-oriented Program Assistant to support the daily operations of our Northside Learning Center. As a key member of our administrative team, you will play a vital role in ensuring the smooth execution of programs and services.

Key Responsibilities
  1. Compile and analyze program data, generate reports, and maintain accurate records to support program evaluation and improvement.
  2. Develop and implement effective administrative systems and processes to enhance program efficiency and productivity.
  3. Provide exceptional customer service to clients, visitors, and colleagues, responding to inquiries and resolving issues in a timely and professional manner.
  4. Assist with training and development initiatives, staying up-to-date on industry best practices and emerging trends.
  5. Collaborate with department heads and program managers to identify areas for improvement and implement solutions.
  6. Perform other administrative duties as needed, including data entry, filing, and mail management.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work effectively in a team environment and adapt to changing priorities.
  • Proficiency in MS Office and other applicable software.
  • Reliable and punctual, with a strong commitment to quality and customer satisfaction.


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