Customer Service Representative

3 weeks ago


Lawrence, Massachusetts, United States LAZ parking Full time

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative - Bank Parking Lot. As a representative of LAZ Parking, you will be responsible for ensuring that anyone parking in the bank parking lot is going into the bank to conduct business.

About Us

LAZ Parking is one of the largest and fastest-growing parking companies in the country, operating hundreds of thousands of parking spaces across the United States. We pride ourselves on being a people-first company, committed to creating opportunities for our employees and value for our clients.

Job Description
  • Monitor the bank parking lot to prevent unauthorized parking.
  • Provide excellent customer service and greet customers in a friendly and professional manner.
  • Stand for long periods of time and work outdoors in all weather conditions.
  • Maintain the cleanliness of the parking location, including sweeping, wiping down surfaces, emptying trash, and changing light bulbs.
  • Work with and without supervision and follow directions from supervisors.
  • Inform individuals loitering to move off property or contact authorities if necessary.
  • Ensure the location is safe and address any potential hazardous conditions.
Requirements
  • A high school diploma or equivalent.
  • Previous customer service experience.
  • Ability to stand for long periods of time and work outdoors in all weather conditions.
  • Excellent communication and interpretation skills.
Benefits
  • A competitive hourly rate of $20/hour.
  • Health coaching and resources.
  • An employee assistance program.
  • Paid training.


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