Parking Services Representative

2 weeks ago


Lawrence, Massachusetts, United States LAZ parking Full time

Company Overview:

L.A.Z. Parking is a leading provider of parking services in the United States, offering a range of innovative solutions to meet the needs of our customers.

Salary and Benefits:

We offer a competitive salary of $17.50 per hour, as well as opportunities for growth and development in a dynamic and supportive work environment.

Job Description:

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

You will greet customers by name, respond promptly to correspondence and problem resolution, and develop strong relationships with our customer base.

Responsibilities:

  • Greet customers by name and provide exceptional service to ensure a positive experience
  • Respond promptly to correspondence and problem resolution
  • Develop strong relationships with our customer base
  • Assist customers in lobbies, lanes, and the parking office
  • Add and delete accounts
  • Enter required information into our parking revenue control system
  • Oversee general maintenance of the garage
  • Maintain and repair malfunctioning parking equipment

Requirements:

  • Excellent communication skills, both written and verbal
  • Ability to work effectively in a fast-paced environment
  • Strong relationship-building skills
  • Ability to multitask and prioritize tasks efficiently
  • Basic computer skills and knowledge of parking revenue control systems


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