Parking Services Representative
2 weeks ago
Company Overview:
L.A.Z. Parking is a leading provider of parking services in the United States, offering a range of innovative solutions to meet the needs of our customers.
Salary and Benefits:
We offer a competitive salary of $17.50 per hour, as well as opportunities for growth and development in a dynamic and supportive work environment.
Job Description:
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.
You will greet customers by name, respond promptly to correspondence and problem resolution, and develop strong relationships with our customer base.
Responsibilities:
- Greet customers by name and provide exceptional service to ensure a positive experience
- Respond promptly to correspondence and problem resolution
- Develop strong relationships with our customer base
- Assist customers in lobbies, lanes, and the parking office
- Add and delete accounts
- Enter required information into our parking revenue control system
- Oversee general maintenance of the garage
- Maintain and repair malfunctioning parking equipment
Requirements:
- Excellent communication skills, both written and verbal
- Ability to work effectively in a fast-paced environment
- Strong relationship-building skills
- Ability to multitask and prioritize tasks efficiently
- Basic computer skills and knowledge of parking revenue control systems
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