Customer Service Professional

3 weeks ago


Fort Lauderdale, Florida, United States COMPLETE TURBINE SERVICES Full time
Job Opportunity

We are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at COMPLETE TURBINE SERVICES.

Estimated Salary: $90,000 per annum.

Job Description:

Duties and Responsibilities
  1. Develop Financial Reports: Create detailed financial reports and conduct thorough cost analysis for accurate invoicing.
  2. Internal Collaboration: Interact daily with internal functional teams to ensure seamless reporting to customers.
  3. Purchase Order Review: Carefully review purchase orders and contracts to guarantee invoicing accuracy.
  4. Estimate Costs: Accurately estimate costs for efficient financial management.
  5. Data Collection: Collect data on man-hours, material transactions, and repairs for precise invoicing.
  6. Order Management: Enter orders into Quantum and effectively manage orders in the system.
  7. Customer Communication: Communicate effectively with internal and external customers to meet their needs.
Requirements
  • Education: High school diploma required.
  • Experience: At least one year of relevant working experience.
  • Key Skills:
    • Microsoft Office Proficiency: Proficient in Microsoft Office Software (Excel, Word, PowerPoint, Outlook).
    • Industry Knowledge: Brief knowledge of jet engine maintenance or parts preferred.
    • Problem-Solving: Good problem-solving skills.
    • Analytical Tools: Ability to understand and apply analytical and statistics tools.
    • Results-Oriented: Results-oriented with process and execution skills.
    • Communication Skills: Ability to improve writing, presentation, and communication skills.


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