Customer Service Representative
1 day ago
Anciom Llc is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service.
Responsibilities- Respond to customer inquiries via phone, email, or in-person.
- Resolve customer complaints and issues promptly and professionally.
- Provide product information and answer questions to assist customers.
- Process customer payments and resolve billing issues.
- Collaborate with other departments to resolve customer concerns.
- Document customer interactions and resolutions.
- Contribute to continuous process improvements to enhance customer satisfaction.
- High school diploma or equivalent required; some college education preferred.
- Previous experience in a customer-facing role is highly desirable.
- Familiarity with customer service software and systems is essential.
- Proficiency in Microsoft Office, Excel, and Outlook is necessary.
- Excellent communication and interpersonal skills are required.
- Ability to work in a fast-paced environment and meet deadlines is essential.
The estimated annual salary for this role is $40,000-$50,000, depending on location and experience.
Benefits include: Competitive compensation, great work environment, and career advancement opportunities.
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