Customer Service Representative

1 day ago


Fort Lauderdale, Florida, United States Anciom Llc Full time
Job Description

Anciom Llc is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service.

Responsibilities
  • Respond to customer inquiries via phone, email, or in-person.
  • Resolve customer complaints and issues promptly and professionally.
  • Provide product information and answer questions to assist customers.
  • Process customer payments and resolve billing issues.
  • Collaborate with other departments to resolve customer concerns.
  • Document customer interactions and resolutions.
  • Contribute to continuous process improvements to enhance customer satisfaction.
Requirements and Qualifications
  • High school diploma or equivalent required; some college education preferred.
  • Previous experience in a customer-facing role is highly desirable.
  • Familiarity with customer service software and systems is essential.
  • Proficiency in Microsoft Office, Excel, and Outlook is necessary.
  • Excellent communication and interpersonal skills are required.
  • Ability to work in a fast-paced environment and meet deadlines is essential.
Compensation and Benefits

The estimated annual salary for this role is $40,000-$50,000, depending on location and experience.

Benefits include: Competitive compensation, great work environment, and career advancement opportunities.



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