Customer Service Professional
3 days ago
Company Overview
Performance Hospitality is a leading hospitality management company dedicated to delivering exceptional experiences for our guests. We manage a diverse portfolio of hotels in key US markets, focusing on innovative practices and transparent communication.
Job Summary
We are seeking an experienced Server to join our team at B Hotels & Resorts. As a Customer Service Professional, you will be responsible for providing outstanding food and beverage service to our guests in a friendly, enthusiastic, and professional manner.
Key Responsibilities
• Ensure knowledge of menu items, promotions, and specials to provide expert recommendations to guests.
• Take accurate guest orders and input them into the point-of-sale system with precision.
• Retrieve and deliver food and beverages in a timely and efficient manner, ensuring guest satisfaction throughout the meal service.
• Serve alcoholic and non-alcoholic beverages while adhering to federal, state, and local regulations.
Requirements
• High School Diploma or equivalent required; 1-2 years of high-volume restaurant server experience necessary.
• Possess excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Familiarity with food safety protocols and procedures a plus.
Estimated Salary: $40,000 - $55,000 per year
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