Customer Service Professional
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our front-line staff, you will be responsible for providing exceptional customer service that exceeds our customers' expectations.
About the RoleThis is a fantastic opportunity to kick-start your career in customer service with a leading brand like Hertz. You will work closely with our management team to deliver excellent customer experiences and achieve our business objectives.
Key Responsibilities- Provide outstanding customer service through proactive communication and resolution of customer issues
- Work collaboratively with colleagues to ensure seamless customer interactions and efficient operations
- Support the management team in achieving customer satisfaction and retention goals
- 3+ years of demonstrated experience in customer service, preferably in an operations or sales environment
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment with multiple priorities
Competitive salary: $14.00 per hour
In addition to a competitive salary, we offer a range of benefits and perks to support your career growth and well-being, including:
- Medical, dental, and vision plan options
- Retirement programs, including 401(k) employer matching
- Paid parental leave and adoption assistance
- Employee assistance program for employees and family
- Educational reimbursement and discounts
- Voluntary insurance programs - pet, legal/identity theft, critical illness
- Perks and discounts - theme park tickets, gym discounts, more
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