Customer Service Professional

3 days ago


Fort Lauderdale, Florida, United States Hertz Full time
Drive Your Potential

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our front-line staff, you will be responsible for providing exceptional customer service that exceeds our customers' expectations.

About the Role

This is a fantastic opportunity to kick-start your career in customer service with a leading brand like Hertz. You will work closely with our management team to deliver excellent customer experiences and achieve our business objectives.

Key Responsibilities
  • Provide outstanding customer service through proactive communication and resolution of customer issues
  • Work collaboratively with colleagues to ensure seamless customer interactions and efficient operations
  • Support the management team in achieving customer satisfaction and retention goals
Requirements
  • 3+ years of demonstrated experience in customer service, preferably in an operations or sales environment
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment with multiple priorities
Salary and Benefits

Competitive salary: $14.00 per hour

In addition to a competitive salary, we offer a range of benefits and perks to support your career growth and well-being, including:

  • Medical, dental, and vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid parental leave and adoption assistance
  • Employee assistance program for employees and family
  • Educational reimbursement and discounts
  • Voluntary insurance programs - pet, legal/identity theft, critical illness
  • Perks and discounts - theme park tickets, gym discounts, more


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