Cloud Support Specialist
2 weeks ago
RiVi Consulting Group L.L.C is seeking a highly skilled Cloud Support Specialist to join our team.
Key Responsibilities:
- Provide 24/7 application and infrastructure support, ensuring seamless operation and minimal downtime.
- Collaborate with cross-functional teams to resolve complex technical issues and implement process improvements.
- Develop and maintain in-depth knowledge of cloud-based technologies, including cloud watch and CI/CD pipelines.
- Utilize ServiceNow to manage and resolve incidents, problems, and changes.
- Stay up-to-date with industry trends and emerging technologies to drive innovation and improvement.
Requirements:
- 3+ years of experience in application and production support, with a strong background in cloud infrastructure.
- Extensive experience working in cloud environments, with a focus on cloud watch and CI/CD pipelines.
- Strong programming skills and ability to understand coding concepts.
- Excellent analytical, problem-solving, and communication skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
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