Cloud Support Specialist

2 weeks ago


New York, New York, United States RiVi Consulting Group L.L.C Full time
Job Description

RiVi Consulting Group L.L.C is seeking a highly skilled Cloud Support Specialist to join our team.

Key Responsibilities:

  • Provide 24/7 application and infrastructure support, ensuring seamless operation and minimal downtime.
  • Collaborate with cross-functional teams to resolve complex technical issues and implement process improvements.
  • Develop and maintain in-depth knowledge of cloud-based technologies, including cloud watch and CI/CD pipelines.
  • Utilize ServiceNow to manage and resolve incidents, problems, and changes.
  • Stay up-to-date with industry trends and emerging technologies to drive innovation and improvement.

Requirements:

  • 3+ years of experience in application and production support, with a strong background in cloud infrastructure.
  • Extensive experience working in cloud environments, with a focus on cloud watch and CI/CD pipelines.
  • Strong programming skills and ability to understand coding concepts.
  • Excellent analytical, problem-solving, and communication skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.


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