Reservations Service Coordinator

2 weeks ago


Honolulu, Hawaii, United States Marriott International Inc Full time
Job Overview

This is a full-time, non-management position at Marriott International Inc., offering a salary range of $24.02 to $30.03 per hour and various benefits.

Key Responsibilities

Process reservation requests, changes, and cancellations received by phone or mail. Identify guest needs and determine room types. Explain guarantee policies to callers. Accommodate special requests. Answer questions about property facilities and room accommodations. Follow sales techniques to maximize revenue. Input data in reservation systems. Address guest concerns according to escalation procedures.

Requirements
  1. High school diploma or G.E.D. equivalent.
  2. No related work experience required.
  3. No supervisory experience required.
  4. No specific licenses or certifications needed.
Benefits

The role offers a competitive hourly rate, healthcare benefits, retirement plans, paid time off, life insurance, disability coverage, and other wellness programs.



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