Health Services Coordinator

5 days ago


Honolulu, Hawaii, United States AlohaCare Full time
About Us

AlohaCare is a non-profit health plan serving the Medicaid and Medicare dual eligible population in Hawaii. We strive to provide comprehensive managed care to our members through well-established partnerships with quality healthcare providers and community-governed health centers.


The Opportunity

We are seeking a Health Services Coordinator to join our team. As a Health Services Coordinator, you will be responsible for conducting face-to-face assessments, developing individualized health action plans, and coordinating primary, acute, behavioral, and long-term services and supports (LTSS) for individuals with special healthcare needs.


Key Responsibilities
  • Conduct face-to-face or virtual health and functional assessments for members on an annual or more frequent basis and Level of Care Assessments for members needing long-term care
  • Engage members, families, physicians, and other providers to develop person-centered health action plans based on assessments
  • Interact with members to determine their current status and capacity and assess options for service delivery, including health plan benefits and community resources
  • Meet with members at least every 90 days to monitor and document progress in health action plans
  • Screen for social risk factors and incorporate information into clinical decision-making and offer interventions to mitigate impact
  • Assist members with connecting to social services to find and apply for housing necessary to support medical care needs
  • Ensure health action plans are person-centered, individualized, and developed within 30 calendar days of assessment completion
  • Facilitate authorization and access to services, verify authorized services have been provided, and monitor concerns about service delivery or providers

Requirements
  • Associate's degree in Healthcare Administration, Nursing, Long-Term Services and Supports, Public Health, or related field
  • Licensed RN, LPN, LSW, LCSW, LMHC, LMFT, or CSAC in Hawaii
  • TB Clearance, First Aid, and CPR Certification
  • Valid driver's license and reliable insured vehicle

About You

We are looking for a detail-oriented and organized individual with strong written and verbal communication skills, intermediate computer skills, and experience working with diverse populations, particularly those with special healthcare needs.


What We Offer

As a member of our team, you can expect a competitive salary range of $80,000-$85,000 annually, a comprehensive benefits package, and opportunities for professional growth and development.



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