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Field Service Representative

2 months ago

Reading, Pennsylvania, United States Veolia Water Technologies & Solutions Full time
Job Description

Job Title: Field Service Representative - Water Treatment Expert

Company: Veolia Water Technologies & Solutions

Job Type: Full-time

Location: Remote (with occasional on-site visits)

About Us:

Veolia Water Technologies & Solutions is a leading provider of water treatment solutions, dedicated to helping cities and industries manage their resources efficiently. We're seeking a highly skilled Field Service Representative to join our team and contribute to our mission of creating a cleaner, more sustainable world.

Key Responsibilities:

  • Install and service chemical feed and water treatment equipment, perform water analysis, collect samples, troubleshoot and repair pumps, instruments, and control panels, and conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation at designated customer sites.
  • Act as a technical consultant and liaison with customer management and technical counterparts, providing essential service and support. Offer knowledge and support to account managers on the company's newest technologies for digitization and chemical feed and control solutions, including training and information sessions.
  • Ensure the operational integrity and excellence of water treatment systems through meticulous calibration of feed pumps and controllers, maintenance of feed rate charts and log sheets, and management of inventory for spare parts, reagents, sample containers, and shipment containers for both routine and special sampling and analysis.

Requirements:

  • At least 2 years of experience in a laboratory, plant-site (e.g., steel, refining), or maintenance role, with a high-school diploma or other degree in chemical studies or related field preferred. Demonstrates familiarity with water treatment processing.
  • Strong communication and interpersonal skills, with a customer service and results-oriented approach, complemented by robust analytical skills and business acumen. A team player who is also capable of working independently with minimal supervision after proper training.
  • Able to read and interpret instruction and safety manuals, with hands-on and proactive working style. Exhibits solid mathematical skills, capable of performing math operations in all units of measure, including whole numbers, fractions, decimals, ratios, and percentages.

What We Offer:

  • Competitive compensation and benefits package, including health and dental benefits, in a culture that prioritizes safety and inclusivity for all employees.
  • Flexibility and autonomy to work from home and manage your workload effectively, along with the personal use of a company vehicle, with gas expenses covered, enhancing your work-life balance.
  • Superior technical training, designed to foster long-term expertise and career growth.

How to Apply:

If you're a motivated and detail-oriented individual with a passion for water treatment and customer service, please submit your application, including your resume and a cover letter, to [insert contact information].