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Guest Services Representative

2 months ago


Fort Lauderdale, Florida, United States Driftwood Hospitality Management Full time

Guest Services Representative

Driftwood Hospitality Management is in search of a dedicated Guest Services Representative. In this role, you will be tasked with delivering outstanding service to our patrons, greeting them both in person and via telephone, and managing the check-in and check-out procedures with precision. The ideal candidate will possess strong communication abilities and be proficient in utilizing various software applications. This position requires mobility and the capability to lift or transport items weighing up to 20 pounds.

  • Deliver exceptional service to patrons
  • Greet guests both in person and over the phone
  • Manage check-in and check-out processes efficiently
  • Exhibit strong communication skills
  • Effectively use computer software

Benefits:

  • 401(k) plan
  • Dental coverage
  • Disability coverage
  • Employee assistance program
  • Flexible spending account
  • Health coverage
  • Life insurance
  • Paid time off
  • Vision coverage
  • Room discounts
  • Employee dining discounts

About Driftwood Hospitality Management:

Driftwood Hospitality Management is a premier provider of hospitality services, recognized for its cohesive approach and exceptional client relations. Our workforce is composed of skilled professionals who play a vital role in the success of our properties through well-defined strategies and objectives. Become part of a corporate culture that encourages associates to take initiative and thrive in the hospitality sector.