Client Solutions Specialist

2 weeks ago


Grand Rapids, Michigan, United States Fifth Third Full time

Position Overview:
In this role, you will work under close supervision to identify and propose viable solutions for Mid-Stage, Late Stage, and High-Risk delinquent accounts. Your efforts will be aligned with departmental, investor, and legal standards, ensuring that the organization meets its commitments effectively.

Key Responsibilities:
- Analyze delinquent accounts and document potential solutions.
- Ensure compliance with all relevant guidelines and regulations.
- Collaborate with team members to enhance customer experience and service delivery.

Skills and Qualifications:
- Strong problem-solving abilities.
- Excellent communication and interpersonal skills.
- Familiarity with banking technologies and customer service practices.



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