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Customer Service Representative

2 months ago

Gulf Shores, Alabama, United States Alabama Credit Union Full time

**Job Summary**

The Floater Member Service Representative is a key role within the Alabama Credit Union team, responsible for providing exceptional customer service to members across multiple branches. This position requires a strong ability to communicate effectively, work in a fast-paced environment, and possess a passion for helping others.

**Key Responsibilities**

  • Provide personalized service to members, addressing their financial needs and inquiries
  • Process transactions, open accounts, and assist with basic financial services
  • Offer product and service information to members, promoting financial well-being and growth
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Maintain accurate records and adhere to regulatory requirements

**Requirements**

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic, fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office
  • Minimum 6 months of experience in a teller or member service role preferred

**Preferred Qualifications**

  • Bilingual (Spanish) skills a plus
  • Experience working in a credit union or bank environment

**What We Offer**

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package