Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Roberts Air Conditioning. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.
Key Responsibilities- Manage incoming calls from customers to resolve issues and provide support
- Schedule and manage customer estimates and maintenance agreements
- Identify and assess customer needs to achieve full satisfaction of work provided
- Manage customer and technician schedules to ensure timely and efficient service
- Renew and manage maintenance agreements to ensure customer loyalty
- Build relationships with customers and provide top-level service and support
- Maintain accurate and detailed records of customer needs, requests, and tasks performed
- Appropriately handle and de-escalate customer complaints and concerns
- 1-5 years of call center or customer support experience preferred
- Valid driver's license with a clean motor vehicle record
- Experience with MS Office products preferred
- Experience with Service Titan preferred
- Competitive hourly rate of $15.00-$19.00
- Matching 401(k) plan
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off and holidays
- Ongoing training and development opportunities
We are a family-owned and operated company with a small business feel, but large business size, growth, and stability. We prioritize our employees' well-being and welcome you to the family through ongoing training and unmatched rewards.
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Customer Service Representative
1 month ago
Gulf Shores, Alabama, United States Vets Hired Full timeJob OverviewVets Hired is seeking a highly skilled and customer-focused Service Representative to join our team. As a Service Representative, you will be responsible for providing exceptional service to our members and non-members through phone calls, emails, and other communication channels.Key ResponsibilitiesRespond to phone calls and inquiries from...
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Customer Service Fuel Station Representative
4 weeks ago
Gulf Shores, Alabama, United States Walmart Full timeAt Walmart, we're looking for an exceptional individual to join our fuel station team as a Customer Service Fuel Station Representative. This role offers an exciting opportunity to work in a fast-paced environment, providing top-notch customer service while ensuring the smooth operation of our fuel station.As a Customer Service Fuel Station Representative,...
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Customer Service Associate
4 weeks ago
Gulf Shores, Alabama, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions regarding the store...
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Customer Service Ambassador
4 weeks ago
Gulf Shores, Alabama, United States Crash Champions Collision Repair Full timeKey Responsibilities: Greet and assist customers and prospective customers in a prompt and professional manner. Maintain a clean and organized workspace, ensuring a positive first impression for our customers. Effectively manage incoming phone calls and provide exceptional service to our clients. Collaborate with the Crash Champions Collision Repair team to...
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Beverage Marketing Representative
1 month ago
Gulf Shores, Alabama, United States Sandpiper Productions Full timeJob DescriptionAt Sandpiper Productions, we're seeking a skilled Beverage Marketing Representative to join our team of professionals. As a key member of our consumer activation team, you'll be responsible for representing our brands at various events and locations, including liquor stores, grocery stores, bars, restaurants, festivals, sporting events,...
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Night Auditor
4 weeks ago
Gulf Shores, Alabama, United States GULF SHORES QUALITY INN Full timeHotel Representative RoleThe ideal candidate for this position will be responsible for providing exceptional guest service and representing the hotel in a professional manner. Key responsibilities include operating the front desk, handling guest inquiries, and resolving any issues that may arise during the guest's stay.Key Responsibilities:Register guests...
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Service Writer
4 weeks ago
Gulf Shores, Alabama, United States OneWater Inc Full timeJob Title: Service WriterAbout the Role:We are seeking a highly skilled Service Writer to join our team at One Water Marine. As a Service Writer, you will play a crucial role in achieving the highest level of customer satisfaction and managing service scheduling and work write-ups to meet or exceed financial objectives.Key Responsibilities:Work to surpass...
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Automotive Service Consultant
4 weeks ago
Gulf Shores, Alabama, United States OneWater Full timeJob SummaryAs a Service Advisor at OneWater Marine, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers. This role requires a passion for delivering timely and profitable service, while maintaining a high level of service knowledge and product expertise.Key ResponsibilitiesSchedule and...
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Full-time Nabisco Merchandiser/Order Writer
1 month ago
Gulf Shores, Alabama, United States Mondelēz International Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Full-time Nabisco Merchandiser/Order Writer to join our team at Mondelēz International. As a key member of our sales team, you will be responsible for merchandising and ordering products for our customers, ensuring that our iconic brands are well-represented and stocked on store shelves.Key...
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Boat Cleaning Specialist
1 month ago
Gulf Shores, Alabama, United States OneWater Inc Full timeJob Title: Boat WasherAt OneWater Marine, we are seeking a highly skilled and detail-oriented Boat Washer to join our team. As a Boat Washer, you will be responsible for ensuring our boats are presented in pristine condition.Key Responsibilities:Exterior Cleaning: Wash and clean the exterior surfaces of boats, including hulls, decks, and trim, using...
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Hotel Reservation Specialist
4 weeks ago
Gulf Shores, Alabama, United States Monarch Collective Full timeJob DescriptionAt Monarch Collective, we are seeking a highly organized and detail-oriented Reservation Management Coordinator to manage reservations, ensure customer satisfaction, and provide excellent customer service.Key Responsibilities:Manage reservations and ensure accuracy of all bookingsRespond to customer inquiries and provide excellent customer...
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Art Studio Instructor
4 weeks ago
Gulf Shores, Alabama, United States Hawaii Fluid Art Gulf Coast Full timeJob Title: Art Studio InstructorJob Summary: We are seeking a highly motivated and enthusiastic Art Studio Instructor to join our team at Hawaii Fluid Art Gulf Coast. As an Art Studio Instructor, you will be responsible for leading fun and energetic classes, guiding customers step by step in creating fluid art and resin art pieces, and providing excellent...
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Sales Floor Associate
4 weeks ago
Gulf Shores, Alabama, United States Dollar Tree Full timeKey Responsibilities:• Handle all sales transactions while operating assigned cash register.• Maintain security of all cash.• Maintain a high level of good customer service.• Protect all company assets.• Fully cross-train to assist with unloading truck, receiving and stocking merchandise.About the Role:This Sales Floor Associate role at Dollar Tree...
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Restaurant Team Member
4 weeks ago
Gulf Shores, Alabama, United States Waffle House Full timeJob Summary:As a Server/Wait Staff at Waffle House, you will be responsible for delivering exceptional customer service while maintaining a clean and safe environment.Key Responsibilities:Take orders and deliver hot food to customersAnswer phones and respond to customer inquiriesClean and maintain the dining area and kitchenAdhere to safety rules and...
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Host/Hostess - Burro Azul - Mexican Restaurant
4 weeks ago
Gulf Shores, Alabama, United States The Hangout Full timeA key member of our team, the host/hostess is responsible for creating a warm and welcoming atmosphere for our guests.They are the first point of contact for customers, ensuring a smooth and enjoyable dining experience.From greeting guests to seating them and providing menus, our host/hostess is the face of our restaurant.They are also responsible for...
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Rigging Technician
4 weeks ago
Gulf Shores, Alabama, United States MarineMax Full timeJob Summary:The Rigging Technician - Boat Repair Specialist is responsible for the repairs and rigging of boats and trailers at MarineMax. This role requires a strong understanding of boat mechanics and the ability to work efficiently in a fast-paced environment.Key Responsibilities: Prepare boats for presentation and delivery to customers. Properly attach...
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Merchandise Sales Associate
4 weeks ago
Gulf Shores, Alabama, United States LuLu's Fun Foods Full timeJob Summary:We are seeking a highly motivated and customer-focused Merchandise Sales Associate to join our team at LuLu's Fun Foods. As a Sales Associate, you will be responsible for generating revenue and ensuring exceptional guest satisfaction within our Merchandise Gift shop.Key Responsibilities:Provide exceptional customer service by greeting and...
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Host - Dining Experience Ambassador
4 weeks ago
Gulf Shores, Alabama, United States Sassy Bass Full timeHost Job DescriptionWe are seeking a skilled Host to join our team at Sassy Bass. As a Host, you will be the first point of contact for our guests, setting the tone for a memorable dining experience.Key Responsibilities:Welcome and greet guests upon arrival, ensuring a warm and inviting atmosphere.Manage the efficient seating of guests, taking into account...
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Beach Club Maintenance Associate
1 month ago
Gulf Shores, Alabama, United States Spectrum Resorts Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Beach Club Custodian to join our team at Spectrum Resorts. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and organization of all public areas of the Beach Club, including lobbies, restrooms, patios, and offices.Key ResponsibilitiesProvide...
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Host and Ambassador
4 weeks ago
Gulf Shores, Alabama, United States Sassy Bass Full timeAbout Sassy BassWe are a people-first company that puts the needs of our guests and team above all others. Our mission is to create a unique and memorable dining experience for all guests by providing friendly, responsive service and a warm welcome.Job SummaryWe are seeking a motivated and customer-focused Host to join our team at Sassy Bass. As a Host, you...