Campground Front Desk Associate

1 day ago


Doswell, Virginia, United States Kings Dominion Full time
Overview

We are seeking a highly organized and detail-oriented Front Desk Attendant to join our team at Kings Dominion. As a Front Desk Attendant, you will be responsible for providing exceptional guest service and ensuring a smooth and enjoyable experience for our visitors.

Responsibilities
  • Operate the reservations system by making reservations via telephone or in person, checking guests in and out, and processing payments.
  • Develop a thorough understanding of our site types and amenities to effectively communicate with guests.
  • Utilize basic phone, computer, and communication skills to provide excellent customer service.
  • Monitor reservations to honor guest requests and ensure a seamless experience.
  • Stay up-to-date on K2 updates to maintain daily operations.
  • Perform basic arithmetic calculations and possess situation resolution skills to handle guest inquiries.
  • Greet and assist guests with their reservation needs, providing a warm and welcoming experience.
  • Ability to stand for extended periods and perform other minor to moderate tasks as assigned by a supervisor.
Qualifications
  • Ability to work nights, weekends, and holiday periods to meet business needs.
  • Pass a mandatory drug test and background check, if 18 years of age or older, per Company policy.
  • Hold a valid Driver's License.

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