Conference Services Coordinator
3 days ago
We are seeking a skilled Conference Services Coordinator to join our team at Flik Hospitality Group.
Salary: $21 per hour
The successful candidate will be responsible for ensuring the smooth delivery of all services for meetings and conferences by coordinating with clients, vendors, and coworkers.
Key Responsibilities:
- Client Interaction: Respond to client inquiries and manage reservations in a professional manner.
- Database Management: Maintain accurate records of client information in the database.
- Event Planning: Oversee the planning and coordination of events in the conference center, ensuring all details are meticulously managed.
- Cross-Department Communication: Facilitate effective communication between Conference Services, Catering, and Audio Visual teams to ensure seamless event execution.
- Room Preparation: Inspect conference rooms before client arrival to ensure they meet customer standards.
- Audio Visual Coordination: Ensure all AV equipment is set up according to client specifications.
- Client Liaison: Finalize planning details with clients and distribute information to relevant departments.
- Business Center Services: Provide business center services as requested by clients.
- Reporting: Compile end-of-day reports to summarize activities and outcomes.
Preferred Qualifications:
- Bachelor's degree preferred.
- Proficiency in Microsoft Office Suite.
- Minimum two years of planning experience in the hospitality industry.
- Able to anticipate and adapt to changes in the business environment.
- Stay updated with industry trends and share insights with the team.
- Exceptional customer service skills with a focus on client satisfaction.
Benefits:
- Medical, dental, and vision insurance.
- Life insurance and disability benefits.
- Retirement plan.
- Paid time off.
- Holiday time off.
- Associate shopping program.
- Health and wellness programs.
- Discount marketplace.
- Pet insurance.
- Commuter benefits.
- Employee assistance program.
- Flexible spending accounts.
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