Billing Coordinator

2 weeks ago

Atlanta, Georgia, United States Staff Full time
Job Summary

We are seeking a highly organized and detail-oriented Billing Coordinator to join our Accounting Department. The successful candidate will support the billing function for assigned practice areas and/or offices, ensuring accuracy and efficiency in all aspects of the process.

Key Responsibilities
  • Assist with the distribution of monthly Proformas and work closely with attorneys to review and edit hard-copy and paperless documents.
  • Initiate transfers, write-down requests, and markups prior to submitting to assigned Billing Specialists.
  • Review finalized invoices to ensure accuracy before sending.
  • Prepare cover letters and/or other reports needed to accompany outgoing invoices.
  • Review and provide billing supporting documentation as required, including requested expense documentation.
  • Send all invoices to appropriate recipients along with any required reports or spreadsheets via email or mail.
  • Research and respond to internal and external billing inquiries in a timely manner.
  • Identify billing inaccuracies and work with appropriate personnel to resolve any issues.
  • Assist Collection team members, billing attorneys, and clients with resolution of unpaid invoices, including those with discrepancies.
  • Provide customer service as client/attorney liaison.
  • Proactively work with all accounting teams to accomplish tasks as required.
  • Monitor work in process and follow up with attorneys, as necessary.
  • Review documents and records to compile information for compliance with client guidelines, fee arrangements per engagement letters or other agreement terms.
  • Assist with requesting refund checks to clients as needed.
  • Maintain and adhere to client and attorney billing notes in portal.
  • Review billing rates to ensure compliance with client agreements and annual rate increases.
  • Review aged/unbilled work in process and provide status updates to Billing Supervisor.
  • Review newly opened client matters for assigned billing attorneys with electronic billing to determine if access to the matters has been granted by the clients.
  • Verify accuracy of billing records, notices and statements for disbursement.
  • Ensure that all tasks are completed in accordance with Firm and client billing guidelines and policies.
Requirements
  • Associate's Degree in accounting, finance, information technology or other qualitative field of study preferred; applicable work experience will be considered in lieu of a degree.
  • Minimum of two years' related experience at a law firm or legal department preferred.
  • Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment utilizing excellent judgment, and decision-making skills.
  • Technical skills including proficiency in Microsoft Office Suite, Adobe and time and billing software.
  • Ability to work in a fast-paced, high-pressure environment. Demonstrates initiative and ability to work independently.
  • Ability to streamline and summarize data, find solutions to various administrative problems and prioritize work.
  • Strong verbal and written communication skills. High level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
  • Strong organizational skills to manage workload.
  • Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
Work Environment & Physical Demands

This job operates in a clerical, office setting. This role routinely uses standard office equipment including, but not limited to computers, telephones, printers, and copiers.

Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.

Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

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