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Financial Center Manager

1 month ago

Nashville, Tennessee, United States Bank of America Full time
Job Title: Financial Center Assistant Manager

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

We are seeking a highly motivated and results-driven Financial Center Assistant Manager to join our team. As a key member of our financial center team, you will be responsible for managing a financial center in collaboration with senior team members, supporting the operational excellence of the center and ensuring that all aspects run effectively and cohesively.

Key Responsibilities:

  • Oversee the smooth and efficient functioning of the teller line
  • Ensure adherence to day-to-day policy and procedure
  • Improve financial center performance through coaching and leadership
  • Manage client traffic and foster client retention
  • Drive operational excellence by engaging employees on business strategy
  • Manage organizational priorities and effective execution

Requirements:

  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborative and effective communicator with strong relationships skills
  • Passionate about delivering an exceptional client experience
  • Confident in identifying solutions for clients based on their needs
  • Ability to learn and adapt to new information and technology platforms
  • Strong critical thinking and problem-solving skills

Desired Qualifications:

  • Experience in financial services and knowledge of financial services industry, products and solutions
  • Experience in mortgage, retail and/or hospitality
  • Experience working in an environment with individual and team goals where goals were routinely met or exceeded
  • Bilingual skills

Bank of America is an Equal Opportunity Employer:

We consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.