Branch Operations Leader

2 weeks ago


Oak Ridge, Tennessee, United States Griffin Dewatering Corporation Full time
Job Overview

Position Summary: The Branch Operations Leader is responsible for overseeing the management and strategic direction of the branch, ensuring effective revenue generation while delivering exceptional customer service and maintaining high productivity standards. This role focuses on identifying opportunities to enhance the branch's competitive edge and optimizing profitability.

Key Responsibilities:

  • Direct daily branch operations to meet financial objectives.
  • Oversee and manage the branch's profit and loss statements.
  • Engage in financial planning, including budgeting and forecasting.
  • Analyze daily and weekly performance reports to drive business success.
  • Supervise the utilization of the branch's rental fleet.
  • Establish and nurture customer relationships.
  • Ensure appropriate staffing levels and manage the onboarding process for new hires.
  • Facilitate training and development for branch personnel.
  • Process requisition requests for vacant positions and provide feedback to the HR department.
  • Conduct performance reviews for new employees at 60 and 90 days.
  • Manage employee time and attendance through the company’s human capital management system.
  • Handle internal transitions within the branch efficiently.
  • Collaborate with corporate HR on disciplinary actions and related documentation.
  • Work closely with the Director of Health, Safety, and Environment to ensure adherence to safety protocols and regulations.
  • Oversee inventory levels and manage cycle counts.
  • Lead change initiatives within the branch as directed by senior leadership.
  • Perform additional duties as assigned, demonstrating flexibility to work extended hours when necessary.

Qualifications and Skills:

  • Strong judgment and decision-making capabilities.
  • Excellent communication and interpersonal skills.
  • Proven problem-solving and negotiation abilities.
  • Team-oriented with experience in high-performance environments.
  • Commitment to organizational values is essential.
  • Experience in pump integrity and testing is preferred.
  • Proficient in computer applications (Microsoft Word, Excel, PowerPoint, Outlook); familiarity with ERP/Power BI is advantageous.
  • Able to independently address challenges at both strategic and operational levels.
  • Demonstrated leadership skills with a track record of achieving results through others.
  • Minimum of 2 years of management experience required.

Physical Requirements: The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. The position requires the ability to occasionally lift/push/pull up to 50 lbs, have vision correctable to 20/20 in one eye, and hearing correctable to normal. Employees must be able to tolerate prolonged periods of sitting and/or standing, stooping, and using fingers, hands, and arms. Daily tasks will involve analyzing data, communicating effectively, and frequently accessing information via computers and other office devices. Employees may occasionally need to travel to various sites as required for business purposes. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.



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