Front Office Manager
5 days ago
The Wildbirch Hotel, a luxurious boutique hotel located in the heart of Anchorage's downtown Mushing District, seeks an experienced Front Office Manager to lead our team. As a key member of our management team, you will be responsible for delivering exceptional service, ensuring operational efficiency, and creating unforgettable guest experiences.
About Our Company:
The Wildbirch Hotel is the city's first upscale boutique hotel, offering 252 design-forward accommodations, including suites with artwork curated in partnership with the nearby Anchorage Museum. With multiple onsite food and beverage concepts, including a brewery and café, as well as communal outdoor decks with sweeping views of Mount Susitna and Knik Arm, The Wildbirch Hotel provides a unique blend of modern comfort and Alaska adventure.
About the Role:
We are seeking a skilled and charismatic Front Office Manager who embodies our brand's authentic, approachable, and adventurous identity. You will build and lead a team that reflects these values, ensuring that every guest feels welcomed and cared for, from check-in to check-out. Your role requires a deep understanding of all our room features, amenities, packages, promotions, and availability, as well as the ability to train your team to provide the same level of knowledge.
Key Responsibilities:
- Manage the Front Office, ensuring alignment with our brand values, delivering approachable and impeccable guest service, and implementing efficient processes that meet financial goals.
- Maintain a deep understanding of all our room features, amenities, packages, promotions, and availability, and train your team to provide the same level of knowledge.
Estimated Salary: $65,000 - $75,000 per year
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