Anchorage Boutique Hotel Front Desk Lead

3 days ago


Anchorage, Alaska, United States Aviator Hotel Full time
Job Summary:
The Wildbirch Hotel, a dynamic hub for both travelers and locals in the heart of Anchorage's downtown Mushing District, is looking for an experienced Front Office Manager to join our team. As a key member of our management team, you will be responsible for leading our front desk team, ensuring operational efficiency, and creating unforgettable guest experiences.

About Our Company:
The Wildbirch Hotel is the city's first upscale boutique hotel, offering a unique blend of modern comfort and Alaska adventure. With 252 design-forward accommodations, including suites with artwork curated in partnership with the nearby Anchorage Museum, we provide a truly immersive experience for our guests.

About the Role:
We are seeking a skilled and charismatic Front Office Manager who can build and lead a team that reflects our brand's authentic, approachable, and adventurous identity. Your role requires a deep understanding of all our room features, amenities, packages, promotions, and availability, as well as the ability to train your team to provide the same level of knowledge.

Responsibilities and Qualifications:
- Strong leadership and organizational skills
- A service-oriented mindset with exceptional customer service and sales abilities
- Ability to multitask in a dynamic environment
- Excellent communication and interpersonal skills
- Commitment to our brand's authentic, approachable, and adventurous identity
- Ability to work weekend and evening shifts

Estimated Salary: $70,000 - $80,000 per year

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