Front Desk Coordinator

4 weeks ago


Anchorage, Alaska, United States My Place Hotels Full time
Job Description

The Night Auditor role at My Place Hotels requires a unique blend of technical skills and personal qualities. As a key member of our front desk team, you will provide exceptional guest service, handle room reservations and check-ins, and maintain accurate financial records.

Responsibilities:

  • Guest Services: Provide a warm and welcoming experience for all guests, handling room reservations and check-ins, and accurately recording charges according to policy.

  • Guest Assistance: Assist guests with inquiries, concerns, and complaints, showcasing comprehensive knowledge of the hotel and local area.

  • Night Audit & Paperwork: Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary paperwork.

  • Cleaning & Laundry: Perform some cleaning duties, including laundry, vacuuming, dusting, and maintaining the front desk, lobby, and housekeeping areas.

  • Safety & Security: Adhere to safety and security protocols, regularly inspecting the property and reporting any potential hazards.

Requirements:

  • A positive, customer-focused attitude and excellent communication skills to interact with guests and colleagues.

  • Basic computer skills and proficiency in Microsoft Office applications.

  • Multi-tasking and organizational abilities to manage multiple tasks simultaneously.

  • Dependability and professionalism, with a focus on accuracy and attention to detail.

Benefits:

  • $17.00-$18.00 per hour competitive pay

  • Monthly bonus potential

  • Flexible scheduling: 11PM-7AM

  • Direct deposit

  • Cross-training opportunities

  • Growth potential within the hospitality industry



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