HVAC Dispatcher Customer Service Representative

2 days ago


Palm Bay, Florida, United States Ken Williams Air Conditioning, Inc. Full time
About Ken Williams Air Conditioning

We are a highly regarded heating and air conditioning company that prioritizes investing in the resources our employees need to thrive. Our goal is to earn the trust of our local community by providing honest and professional comfort solutions.

Why Work for Us?
  • We offer a competitive wage of $16-$20 per hour, plus a $1,500 sign-on bonus, revenue shares, and incentives.
  • Our dispatching team enjoys excellent benefits, including paid vacation, paid holidays, holiday bonuses, full-time or flexible scheduling options, paid training, employee discounts, and an employee assistance program (EAP).
Job Description: Customer Care Associate - HVAC Dispatcher

This full-time dispatching position typically works Monday through Friday, 7:30 am to 5:30 pm. As a Customer Care Associate - HVAC Dispatcher, you will keep our business running smoothly by providing support for our customers and service technicians. Your responsibilities will include managing a high volume of phone calls, voicemails, emails, texts, and chats, as well as creating and managing work orders. You will be organized and attentive, handling dispatch and scheduling duties in our office, selecting the appropriate technician for each job and booking appointments in the most efficient way possible.

Required Skills and Qualifications:
  • A high school diploma or equivalent
  • Exceptional written and verbal communication skills
  • Computer literacy and typing skills
  • Proficiency using Microsoft Suite programs
  • Knowledge about local geographical areas

We will provide training for this position, and experience as a dispatcher is preferred but not required. Experience in customer service or administrative roles would be a plus. If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our dispatching team.



  • Palm Bay, Florida, United States Ken Williams Air Conditioning, Inc. Full time

    We are seeking a skilled Customer Service Representative - HVAC Dispatcher to join our team at Ken Williams Air Conditioning, Inc. in Palm Bay, FL.About the RoleThis full-time position involves managing a high volume of phone calls, voicemails, emails, texts, and chats while providing support for our customers and service technicians. You will create and...


  • West Palm Beach, Florida, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    About the RoleWe are seeking a highly motivated and results-driven HVAC Sales Representative to join our team at Daikin Comfort Technologies Distribution, Inc. This is an exciting opportunity for a sales professional to work in a fast-paced environment and contribute to the growth of our organization.Key ResponsibilitiesSell the company's products and...


  • Palm Bay, Florida, United States Roses Discount Stores Full time

    **Job Summary:**We are seeking a highly motivated Customer Service Representative to join our team at Roses Discount Stores. In this role, you will be responsible for providing excellent customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and...


  • West Palm Beach, Florida, United States Service Experts Full time

    About the RoleAs a Senior Customer Service Specialist at Service Experts, you will play a crucial role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to handle customer inquiries, resolve issues, and provide timely assistance via phone, email, or chat.Key Responsibilities:Answer incoming calls from...


  • Palm Beach, Florida, United States Jobs for Humanity Full time

    Job SummaryThe Customer Advocate is a vital role at Safelite, serving as the first impression for our customers. This position requires a highly organized and energetic professional who can deliver a memorable experience during every interaction. As a Customer Advocate, you will be responsible for managing administrative processes, scheduling, work orders,...


  • Palm Bay, Florida, United States Bridgestone Americas Full time

    About the RoleThis role offers a competitive salary of $15.70 - $23.50 per hour, plus benefits and opportunities for growth and development.You will be responsible for providing excellent customer service, responding to customer inquiries, and promoting our products and services.The ideal candidate will have strong communication skills, a positive attitude,...


  • West Palm Beach, Florida, United States Lane Valente Industries Full time

    Job DescriptionWe are seeking a skilled HVAC Service Technician to join our team at Lane Valente Industries. Our company is a leading international construction and facility maintenance provider with offices throughout the U.S. and Canada.As an HVAC Service Technician, you will be responsible for servicing products and equipment on assigned projects and...


  • West Palm Beach, Florida, United States Service Experts Full time

    About This RoleThe Senior Customer Service Specialist plays a vital role in ensuring exceptional customer experiences. With the ability to effectively manage multiple priorities, you will be responsible for handling customer inquiries, resolving issues, and providing timely solutions.Key ResponsibilitiesRespond to customer calls, emails, and chats with...


  • Palm Bay, Florida, United States United Parcel Service Inc. Full time

    Deliver packages and provide exceptional customer service as a Seasonal Support Driver with United Parcel Service Inc.This part-time role requires flexibility and the ability to work in the morning based on operational needs and your availability.We are seeking highly motivated individuals to join our team, no prior experience necessary. You will need a...


  • Palm Bay, Florida, United States Ken Williams Air Conditioning, Inc. Full time

    Job OverviewKen Williams Air Conditioning, Inc. is a reputable heating and air conditioning company seeking an experienced HVAC Technician to join our team.Compensation PackageWe offer a competitive base pay of up to $38 per hour, depending on experience, plus revenue shares, making this a lucrative opportunity for the right candidate.ResponsibilitiesAs an...


  • Palm Bay, Florida, United States Pizza Hut Full time

    Company Overview:Pizza Hut is a renowned restaurant franchise that offers an exceptional dining experience to its customers. As a Server, you will be the smiling face that greets and serves our customers, providing fast, fun and friendly service.Salary Information:The hourly compensation for this position depends on your experience. However, with regular...


  • West Palm Beach, Florida, United States General RV Full time

    Greeting and DirectingOur ideal candidate will be the first point of contact for customers and visitors, providing a warm welcome and professional guidance.Telecommunication SupportThey will handle incoming calls, respond to customer inquiries, and direct calls to relevant departments or staff members.Administrative DutiesOur team member will maintain...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    Job Opportunity at Mercedes-Benz of Palm BeachWe are seeking a highly motivated Customer Service Representative to join our team at Mercedes-Benz of Palm Beach. This is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support.Salary Information: The estimated salary for this position is $16 per hour, plus...


  • West Palm Beach, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a talented Customer Service Representative to join our retail team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by answering...


  • West Palm Beach, Florida, United States Warrior Service Company LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Coordinator - Route Scheduler to join our team at Warrior Service Company LLC. This role is responsible for coordinating schedules with customers, assigning work to technicians, and ensuring efficient service delivery.About the RoleThis position requires strong administrative and communication...


  • West Palm Beach, Florida, United States WS Audiology Americas Full time

    Unlock Human Potential with WSAudiology AmericasWS Audiology Americas is a global leader in the hearing aid industry, dedicated to bringing back hearing for millions of people worldwide. As a Customer Service Representative, you will be part of a team that strives to provide exceptional care and support to individuals seeking hearing solutions.As a key...


  • Palm Coast, Florida, United States Intracoastal Bank Full time

    Job Title: Customer Service Representative - Banking SpecialistAbout UsIntracoastal Bank is a dynamic community bank dedicated to providing exceptional service and banking solutions to our communities, empowering them to thrive.SalaryThe estimated salary for this role is $45,000-$60,000 per annum, based on industry standards and location.Job DescriptionWe...


  • Palm Coast, Florida, United States Florida Home Air Conditioning Full time

    About UsAt Florida Home Air Conditioning, we are committed to providing top-notch residential home services to our valued customers. As the largest provider of residential home services in the US, we employ over 7,000 professionals across the country.We have been serving our customers with HVAC, Plumbing, and Electrical solutions for over 45 years since our...


  • Palm Beach Gardens, Florida, United States Bonefish Grill Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bonefish Grill. As a key member of our service staff, you will be responsible for providing exceptional dining experiences to our guests.About the RoleAssist with food preparation and presentation to ensure that dishes meet our high standardsWork closely with...


  • Palm Beach Gardens, Florida, United States Winn-Dixie Full time

    In this role as a Cashier and Customer Service Representative at Winn-Dixie, you will be working in a dynamic retail environment where every day is different. Your primary responsibility will be to operate a cash register and handle customer transactions with professionalism and courtesy.About the JobThis position involves not only operating a cash register...