Customer Service Representative

1 day ago


Brandon, Vermont, United States Bar Harbor Bank & Trust Full time
About the Role

Bar Harbor Bank & Trust is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch support team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and contributing to the success of our organization.

Key Responsibilities
  • Customer Service: Provide prompt, efficient, and courteous service to customers, responding to their inquiries and resolving issues in a professional manner.
  • Relationship Building: Build and maintain strong relationships with customers, understanding their financial needs and providing personalized solutions to meet those needs.
  • Product Knowledge: Develop a working knowledge of our banking products and services, including deposit and loan products, to effectively recommend and promote them to customers.
  • Transaction Processing: Process customer transactions accurately and efficiently, including account openings, loan applications, and other financial services.
  • Team Collaboration: Work collaboratively with other team members to achieve branch goals and objectives, sharing knowledge and best practices to drive success.
Requirements
  • Customer Service Experience: Proven experience in customer-facing roles, with a strong focus on providing exceptional service and building strong relationships.
  • Financial Knowledge: Basic knowledge of banking products and services, with a willingness to learn and develop a deeper understanding of our offerings.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Technical Skills: Proficiency in Windows and other banking software applications, with the ability to learn and adapt to new systems and technologies.
About Us

Bar Harbor Bank & Trust is a community-focused bank dedicated to providing exceptional service and support to our customers and communities. We offer a competitive compensation package, including benefits, bonuses, and opportunities for professional growth and development.



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